Business Analyst

Business Analyst

Location : Charlotte, NC - Onsite

Long Term role

Note : Need 2-3 years of experience, someone with healthcare experience, Test Cases, Dinning experience and Task Management

Key Responsibilities :

Collaborate with stakeholders to gather and analyze business and functional requirements

Translate requirements into user stories, process flows, and test cases

Work closely with product owners, developers, and QA teams to ensure alignment and clarity

Participate in sprint planning and manage story grooming sessions

Use task / project management tools (e.g., JIRA, Azure DevOps, Trello, or Asana) to track deliverables

Maintain clear and organized documentation of requirements and change requests

Assist in user acceptance testing (UAT) and validate test results

Conduct impact analysis and present findings to stakeholders

Focus on improving the end-user experience, especially in areas related to patient dining, meal ordering apps, or inpatient services

Required Qualifications :

Bachelor's degree in Business, Information Systems, Healthcare Management, or related field

2-3 years of experience as a Business Analyst in a healthcare or healthtech setting

Proven experience in writing user stories, test cases, and working in Agile environments

Experience with dining applications or patient meal services is a strong plus

Familiarity with HL7, FHIR, or EHR / EMR systems is desirable

Strong understanding of task and project management best practices

Excellent communication skills - both written and verbal

Ability to manage multiple stakeholders and prioritize competing demands

Preferred Tools & Skills :

JIRA, Confluence, Azure DevOps

Microsoft Office Suite (especially Excel and PowerPoint)

SQL (basic queries for data validation)

Balsamiq, Lucidchart, or similar for wireframes / process flows

Soft Skills :

Strong critical thinking and problem-solving ability

Highly organized with a keen eye for detail

Comfortable working in a fast-paced, collaborative environment

Proactive, self-motivated, and a team player