Systems Analyst - Claims (Remote)

LOCATION : Remote - This is a home based, virtual position that operates Monday - Friday from 8 : 30am-5 : 00pm EST. Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL.

GENERAL STATEMENT OF JOB

The Systems Analyst collaborates with business stakeholders and technical staff to bridge the gap between business and technology needs. This role will be responsible for analyzing, documenting and maintain business systems for the organization. This position will collaborate with Product Managers, Business Analysts and other project team members to ensure speed of delivery and quality of product is consistent with Vaya Health strategies and objectives. Results-driven and strives to make process and system improvements to support the business community and the organization's goals.

ESSENTIAL JOB FUNCTIONS

Requirements, Analysis and Design :

• Analyze, facilitate, model, and organize information in order to reconcile conflicts, elicit requirements and distinguish solution ideas from business needs.
• Analyze changes of product design to determine the effect on the end-product and impact to business value.
• Ensure technical and non-technical documentation stays consistent with system configuration as changes are made.
• Partner with both internal and external users, business and technical stakeholders to identify and document requirements, functional, non-functional, technical design and processes that support overall business goals and objectives.
• Liaison between business stakeholders (management, customers, or end users) and the software vendors or other Information Technology teams.
• Partner with stakeholders to achieve project goals and provide continued best practice support to ensure successful adoption of the applications / features.
• Thoroughly troubleshoot Tier 2 and 3 support issues for a quick resolution with or without vendor interaction and resolution documentation
• Works under minimal supervision on complex projects to complete deliverables on time
• Translate business requirements into user stories and / or functional / non-functional specifications using mockups / prototypes, process models / diagrams, data models and other documentation where applicable to improve the flow of information through an organization to enhance project success.

System Configuration and Testing :

Administration :

KNOWLEDGE, SKILLS, & ABILITIES

QUALIFICATIONS & EDUCATION REQUIREMENTS

High school diploma or GED required. Bachelor's degree in business administration, information systems management, or a closely related field preferred. Must have :

OR

OR

PHYSICAL REQUIREMENTS

RESIDENCY REQUIREMENT : The person in this role must live in NC, SC, GA, TN, VA, MD, or FL.

SALARY : Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.

DEADLINE FOR APPLICATION : Open Until Filled.

APPLY : Vaya Health accepts online applications in our Career Center, please visit https : / / www.vayahealth.com / about / careers / .

Vaya Health is an equal opportunity employer.