Patient Registration Rep

Duties : Job Summary : -Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. -Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers / customers. -Advocates on the caller / customer behalf to ensure their needs are met. -Acts as a welcoming front door for all callers / customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.

Skills : Required Skills & Experience : -One (1) year of experience related to patient admitting, registration and / or insurance eligibility and verification in a hospital or medical office setting. -Strong computer skills and working knowledge of Microsoft Office products. -Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical / non-clinical staff. -Must be willing to be on your feet for long periods and able to instruct others. -Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions. Preferred Skills & Experience : -EPIC training / experience. -Insurance payor systems experience. -ICD-10 medical terminology experience.

Education : Required Education : -High School Diploma. Preferred Education : -N / A Required Certification & Licensure : -N / A Preferred Certification & Licensure : -N / A This is the pay range that RightSourcing (a part of Magnit) reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and / or include certain benefits like : Stipends (for clinical traveler workers only), Medical, Dental, Vision, 401K. Pay range : (USD)(USD)18 hrly - (USD)(USD)23 hrly.

Schedule Notes : This position is 6-month assignment with possible extension.

• Entry Level position
• Prefers candidate that has experience with using medical terminology Schedule : This is a 12-hour shift, 3-days a week 1 person - 6pm - 630am 2 person - Flex - 6am - 630pm / 930am - 10pm
• Please make sure you indicate what shift the candidate is interested in on the coversheet

Hours Per Day : 8.00

Hours Per Week : 36.00

Department : 101401 : Revenue Cycle Administration Corporate Offices

Job Category : HFH-Non-Clinical-Administrative