Business Process Analyst

A company is looking for a Business Process Analyst with extensive experience in defining and improving business processes. Key Responsibilities Define and redefine business processes related to customer journeys in MS Dynamics CRM (D365) Capture business requirements and identify testing scenarios while coordinating with technology architects Facilitate architecture and design of cross-technology platform integrations, ensuring process improvements Required Qualifications 10+ years of experience in business process analysis Experience with MS Dynamics CRM (D365) and other technologies like SAP and BI Familiarity with hybrid waterfall / agile project environments Ability to manage multiple projects simultaneously using MS DevOps Experience with collaboration tools such as Slack