International Shipping Program Manager
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary The International Shipping Program Manager is responsible for the technical, analytical, and operational guidance for trade compliance across business units to ensure compliance with relevant customs regulations. Accountable for process improvement, audits, and analytics of export and import transactions by collaborating with Supply Chain, Regulatory, customs brokers, and government agencies.
Essential Functions
- Ensure customs clearances are completed efficiently through the development of metrics, KPI reporting, tracking of disclosures, duty drawback, etc.
- Assist third-party vendors (i.e., Customs Brokers, Freight Forwarders) to resolve processes and logistical issues during import, export, and customs clearances and to provide operational guidance and technical assistance
- Prepare shipment documentation and customs forms for efficient and lawful execution of all import and export activities, including Commercial Invoices, Shipper Letters of Instruction, Packing Lists, and any other supporting documentation
- Identify transactions that require special handling and provide recommendations on process changes to stakeholders including leadership
- Maintain Customs Classification data and related files for import and export transactions; ensure data is audit ready and participate in audits as assigned
- Accountable to address compliance requirements (e.g., 19 CFR and 15 CFR) by ensuring accuracy with HTSUS and ECCN classifications including 19CFR, 15CFR, FDA, USDA, and other US and Canadian regulatory agency requirements
- Collaborate with Product Master Data for data accuracy on process improvements; conduct audits and follow up with Master Data team accordingly
- Audit import and export transactions, including documentation, values, Harmonized Tariff Schedule codes, Country of Origin, etc.; findings from the review may lead to process changes, training or other counter measures
- Document processes, influence policy for import and export operations, and recommend and implement process improvements
- Comply with Company and department policies and standards; performs other duties as assigned
Minimum Requirements
Bachelor's Degree in Business, Logistics, or related field or equivalent education and / or experience5 years of work experience as a Logistics Specialist, Import and Export Coordinator, Trade Compliance Specialist, or similar rolesSkills and Abilities
Working knowledge of import, export and tradeUnderstanding of logistical, transportation and customs clearance processesKnowledge and ability to self-classify products (HTS), write defendable classifications using GRIs and navigate tariff schedules from different countriesWillingness to work in an environment where individual initiative and accountability to the team are required with limited day-to-day supervisionA self-starter, proactive, flexible, with strong interpersonal skills essential for effective interaction with all teams, areas, and levels of the businessMS Office, Microsoft Excel, PowerPoint, and SAPDemonstrated analytical abilityFlexibility in responding to change or business needs.Process documentation and continuous improvement experiencePhysical and Cognitive Demands
Communicate / Hearing FrequentlyCommunicate / Talking FrequentlyComplete Tasks in a Noisy Environment FrequentlyLearn New Tasks or Concepts FrequentlyComplete Tasks Independently ConstantlyMaintain Focus ConstantlyMake Timely Decisions in the Context of a Workflow ConstantlyRemember Processes & Procedures ConstantlyStationary Position (Seated) ConstantlyVision ConstantlyHand / Eye Coordination OccasionallyBend RarelyFeeling / Grasping / Handling RarelyMove / Traverse RarelyPosition Self - Crawling / Crouching RarelyPosition Self - Kneeling / Squatting RarelyReaching RarelyRepetitive Motions RarelyStationary Position (Standing) RarelyWorking Environment
Noise OccasionallyHazards OccasionallyTemperature Change OccasionallyEnvironmental Conditions
Office : This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting / collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.Travel Requirements
10% Minimal travel is requiredWe provide competitive benefits, unique incentive programs and rewards for our eligible employees :
Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$75,300.00 - $92,200.00
EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.