Bellperson - Opening Team at The Inn at Sundance Mountain Resort

Job Description

Job Description

Job Title : BELLPERSON

Rate of Pay : $14.00 / Hour + service charges

Shift : Variable shifts based on occupancy levels

Coverage required 6 : 30 am - 1 : 00 am (Shifts are 9 hours each)

MUST BE AVAILABLE WEEKENDS & HOLIDAYS

FLSA Status : Non-Exempt / Hourly

Age requirement : Must be 25 years or older

Help establish the Sundance culture of hospitality in the new Sundance Inn coming this winter.

KEY RESPONSIBILITIES

• Warmly greets and thanks each guest.
• Provides a professional welcome to guests arriving to the front desk.
• Ensures the Bell stand, Sundance vehicles, and guest reception area are clean and organized.
• Introduces guests to the Front Desk Agent or Concierge as needed.
• Provides a personalized in-room check in service to acclimate the guest to the property.
• Carries luggage for guests and places on the luggage rack in the lodging unit.
• Responds promptly to shuttle requests and deliveries.
• Provides safe transportation for lodging guests utilizing the on-property shuttle service.
• If certified, provides safe and timely transportation to and from the airport.
• Follows protocol on entering an occupied room.
• Delivers room service in a timely manner confirming the items ordered.
• Resolves any errors in room service quickly.
• Provides room tours to prospective clients and guests.
• Complies with Sundance's no-idling policy.
• Provides exceptional guest service at all times.
• Is very friendly, positive, and professional.
• Assists other departments as needed with transporting goods on and sometimes off property.
• Cleans and maintains the interior and exterior of Sundance-issued vehicles.
• Documents vehicle inspections in the log book.
• Immediately reports accidents to Safety.
• Effectively communicate exceptional Sundance knowledge to staff and guests.
• Demonstrates exceptional interpersonal and customer service skills.
• Must have a valid driver's license in good standing based on the requirements of the Sundance's Insurance Policy.
• Thrives in a fast pace or leisure working environment and effectively manages multiple tasks and competing deadlines.

QUALIFICATIONS

BENEFITS

DISCLAIMER

This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him / her within legal and ethical parameters and company policy.

Job Posted by ApplicantPro