Zuum - Executive Vice President, Operations

Executive Vice President Of Freight Brokerage

As Zuum's Executive Vice President of Freight Brokerage, you'll be the architect of how freight moves through our platform. You'll own and evolve our operational playbook, scaling the freight brokerage arm while continuously improving margin, service levels, and team performance.

This role blends strategic vision with hands-on operational command. You'll lead a high-performing team across logistics, carrier procurement, TMS operations, and customer success. You will collaborate closely with our tech, sales, and executive leadership to align operations with Zuum's product innovation and business goals.

Operational Leadership

• Lead all day-to-day brokerage operationsfreight planning, dispatch, tracking, customer operations, and exception management.
• Build scalable processes and KPIs to ensure high-margin execution and low error rates.
• Translate long-term business goals into operational roadmaps and org design.

Growth & Sales Leadership

Carrier & Network Strategy

Team Development

P&L Ownership

Technology & Process Optimization

What You Absolutely Must Have

Bonus Points For

What You'll Get In Return

A Day-in-the-Life of Your First 90 Days

Just To Underscore If you haven't directly led a freight brokerage through $50M+ in growth, this role probably isn't for you. If you've negotiated with carriers, lived inside a TMS, hired brokers, driven revenue, and optimized operations at scale, then you already know why this is a rare opportunity to lead with impact.

A Little Bit About Us

Zuum is a rapidly growing, tech startup which is transforming the $1.2 trillion logistics industry. We connect enterprise shippers to carriers on an automated platform.