Talent.com
Experience Coordinator
Experience CoordinatorDonaldson Plastic Surgery, LLC • Dublin, OH, US
No longer accepting applications
Experience Coordinator

Experience Coordinator

Donaldson Plastic Surgery, LLC • Dublin, OH, US
9 days ago
Job type
  • Full-time
Job description

About Donaldson Health

Donaldson Health (Donaldson) provides surgical, non-surgical and wellness treatments to empower you to unleash your inner confidence and bring out the very best version of you. We celebrate the uniqueness of each patients journey and provide an uplifting, empowered environment at the intersection of wellness and appearance not a spa, and not a stuffy doctors office.

We keep it real. We resemble our patients who are smart, active and down-to-earth, with families, hobbies and multiple interests. We identify with our patients concerns, understand their perspectives and are here to help. We take our jobs seriously and do not treat medical aesthetics like reality TV. Because we understand the mind-body connection, we see the whole person not just a body part or a quick-fix procedure.

Donaldson Core Values

  • Be The Highlight of Someones Day Our patients come to us vulnerable, but not weak. We eradicate intimidation and offer radical acceptance.
  • Exude Confidence - We find answers. We offer support and encouragement through scary the scary and unknown. We know our patients are going to LOVE IT.
  • REALLY Care - We dont fake interactions. We make the extra phone call and say the extra thank you. We humbly serve.
  • Think Clearly and Wisely We do what is right for the patient and we know why we do what we do. We make independent decisions with the patients satisfaction and safety in mind.
  • Scrub in and Serve - Job descriptions define core responsibilities, and we believe it is our collective responsibility to step up and support each other when needed.

Experience Coordinator Overview

The Experience Coordinator at Donaldson Health has the important responsibility of providing the best reception experience in town, ensuring the Donaldson experience is unmatched by any other. As the first point of contact for office visitors, the Experience Coordinator sets the tone for the rest of a patients visit with us, helping patients immediately gain the confidence that they made the right choice when choosing Donaldson. A Donaldson Experience Coordinator also assists with general office operations, managing in-person transactions, rewarding and redeeming patient points, and executing the checkout experience.

Core Responsibilities of the Experience Coordinator

  • Wow our in-office patients by creating an unmatched reception experience with a friendly, helpful, genuine and optimistic tone.
  • Check-in patients for their appointments, ensuring the appropriate paperwork has been completed for their specific appointment(s).
  • Check-out patients ensuring that their next appointments are secured on the schedule before they leave the practice.
  • Accurately execute the patient check-in and check-out process, including preparing charts for the providers days and validating patient parking.
  • Understand and know clients to build relationships and facilitate genuine interactions; understand Practice offerings and products; review product history and learn what has and has not worked for clients in the past, making referrals for new products and procedures based on learnings.
  • Complete office opening and closing procedures, including locking and unlocking the door, arranging, tidying and restocking, turning lights off and setting the alarm.
  • Accurately collect and track cash and check payments when needed for surgeries, appointments, and products; utilizing PatientNow, manage and update accounting reports as necessary with payments taken; ensure cash drawer is balanced and prepare the nightly deposit of checks and cash for the Finance Manager.
  • Additional Responsibilities of the Experience Coordinator

  • Appropriately escort patients to their assigned treatment room when needed to assist with keeping the clinic on time
  • Work with the Operations Manager to
  • Assist with events by attending and offering support; discuss upcoming events with patients during the check-in and check-out process.
  • Scrub in and serve when possible; remove barriers for team members that may
  • Communicate to leadership any opportunities for improvement
  • Ensure confidentiality of patient information.
  • Powered by JazzHR

    Compensation details : 17-20 Hourly Wage

    PIb82e7db2686e-29952-36964794

    #True

    Create a job alert for this search

    Experience Coordinator • Dublin, OH, US

    Related jobs
    Remote Content QA Reviewer

    Remote Content QA Reviewer

    Outlier • Remote, OH, United States
    Remote
    Full-time
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Show more
    Last updated: 3 days ago • Promoted
    Virtual Trip Experience Coordinator

    Virtual Trip Experience Coordinator

    Destinytravel • Columbus, Ohio, United States
    Remote
    Part-time
    Quick Apply
    As a Virtual Trip Experience Coordinator, you will guide clients through each stage of their travel journey.From planning to post-trip follow-up, your goal is to provide clarity, confidence, and su...Show more
    Last updated: 1 day ago
    Entry Level Benefits Coordinator

    Entry Level Benefits Coordinator

    Globe Life : American Income Division • Columbus, OH, United States
    Full-time
    Globe Life : AIL Division : Zuzick Organization is a leading life insurance provider with over 70 years of experience, specializing in serving union members across the United States.We proudly manage...Show more
    Last updated: 30+ days ago • Promoted
    Property Management Coordinator

    Property Management Coordinator

    Scioto Properties • Powell, OH, US
    Full-time
    For more than 25 years, Scioto Properties has partnered with healthcare providers, nonprofit organizations, and private equity firms to deliver specialized real estate solutions that empower care.W...Show more
    Last updated: 30+ days ago • Promoted
    Executive Director, Foundation

    Executive Director, Foundation

    Confidential • Delaware, OH, US
    Full-time
    Executive Director, Foundation.Top provider of industrial packaging products & services.Carrying Cases and Shipping Containers. The Company is seeking an Executive Director for its Foundation, a...Show more
    Last updated: 3 hours ago • Promoted • New!
    Travel CT Tech in Orient, OH - $10106 / month

    Travel CT Tech in Orient, OH - $10106 / month

    Vetted Health • Orient, OH, United States
    Temporary
    Provides specialized healthcare services in a clinical setting.Works collaboratively with healthcare team members.Maintains professional standards and patient care quality.Participates in patient a...Show more
    Last updated: 6 days ago • Promoted
    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    HomeJobFinder • South Bloomfield, OH
    Remote
    Part-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show more
    Last updated: 11 days ago • Promoted
    Experience Team

    Experience Team

    Columbus Crew • Columbus, OH, USA
    Part-time +1
    Quick Apply
    The Columbus Crew is seeking dynamic people interested in part-time, seasonal employment at Lower field and Historic Crew Stadium. Our experience team members are part of creating the best experienc...Show more
    Last updated: 12 hours ago • New!
    Travel Nurse RN - Correctional - $1,140 per week in Orient, OH

    Travel Nurse RN - Correctional - $1,140 per week in Orient, OH

    TravelNurseSource • Orient, OH, US
    Full-time
    TravelNurseSource is working with American Medical Staffing to find a qualified Correctional RN in Orient, Ohio, 43146!.We’re living in the new normal. Lives and careers look different today.So why ...Show more
    Last updated: 17 days ago • Promoted
    Entry Level Technician - Travel

    Entry Level Technician - Travel

    Alliance Technical Group • Circleville, OH, United States
    Full-time
    Are you tired of technician or maintenance jobs that don't offer you the career growth you are looking for? Do you want a job that offers more stability than turnaround work? Would you want to lear...Show more
    Last updated: 12 days ago • Promoted
    Patient Experience Coordinator

    Patient Experience Coordinator

    Ohio State University Wexner Medical Center • Columbus, OH, United States
    Full-time
    The Patient Experience Coordinator provides personalized guidance and support that promotes a positive patient / family experience throughout their care continuum. The Patient Experience Coordinator a...Show more
    Last updated: 30+ days ago • Promoted
    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPA • South Bloomfield, Ohio, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Ashville, Ohio, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT Technologist - $2,937 per week

    Travel CT Technologist - $2,937 per week

    Voca Healthcare • Orient, OH, United States
    Full-time
    Voca Healthcare is seeking a travel CT Technologist for a travel job in Grove City, Ohio.Job Description & Requirements Specialty : CT Technologist Discipline : Allied Health Professional Start Date : ...Show more
    Last updated: 8 days ago • Promoted
    Care Coordinator (Care Manager) - Registered Nurse (RN), Social Worker, or Clinical Counselor

    Care Coordinator (Care Manager) - Registered Nurse (RN), Social Worker, or Clinical Counselor

    CareSource • Circleville, OH, United States
    Full-time
    The Community Based Care Coordinator, Duals Integrated Care is responsible for managing and coordinating care for dual-eligible beneficiaries, those who qualify for both Medicare and Medicaid.This ...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT Technologist - $2,660 per week

    Travel CT Technologist - $2,660 per week

    AHS Staffing • Orient, OH, United States
    Full-time
    AHS Staffing is seeking a travel CT Technologist for a travel job in Grove City, Ohio.Job Description & Requirements Specialty : CT Technologist Discipline : Allied Health Professional Start Date : 12...Show more
    Last updated: 8 days ago • Promoted
    User Adoption & Experience Leader for Applications

    User Adoption & Experience Leader for Applications

    Owens Corning • Columbus, OH, United States
    Full-time
    User Adoption & Experience Leader for Applications .DTM marginTopNone marginBottomNone marginRightNone marginLeftMedium" style="margin-top : px. "> .User Adoption & Experience Leader for Applicati...Show more
    Last updated: 30+ days ago • Promoted
    IS Epic Application Coordinator - Beacon and Research

    IS Epic Application Coordinator - Beacon and Research

    Nationwide Children's Hospital • Columbus, Ohio, United States
    Full-time
    Performs the planning, design, build, validation, testing, and implementation of information systems that support and enhance clinical practice and business processes. Works with minimal supervision...Show more
    Last updated: 1 day ago • Promoted