Company Overview
Rainbow Blossom was founded in 1977 by Rob and Pumpkin Auerbach and is proudly managed today by their daughter, Summer Auerbach. For nearly 50 years, we've been a thriving part of the Louisville community, dedicated to health, wellness, and improving quality of life-for our employees, our customers, and our community.
At Rainbow Blossom, we celebrate individuality and welcome team members from all walks of life. We provide a professional environment that supports career and personal growth while reflecting our mission to improve quality of life.
Position Overview
We are hiring a Customer Service Team Member / Person-in-Charge (PIC) . This role is perfect for someone who enjoys a mix of leadership, hands-on work, and customer interaction. In this position, you will :
- Be the primary point of contact on the sales floor during your shift
- Assist staff and customers with questions or concerns
- Assign tasks, monitor breaks, and help manage staffing challenges
- Open or close the store, including safe and register counts
- Maintain safety and operational standards while communicating with management
You will also provide excellent customer service, help customers find products, process purchases, and keep shelves stocked and organized.
This position reports to the department manager with oversight from the Store Manager. Hours are flexible and may be part-time (up to 30 hours / week) or full-time (up to 40 hours / week).
What You'll Do
Deliver friendly, professional, and efficient customer serviceAssist customers in locating products and answering questionsProcess purchases accurately and handle cash responsiblyStock shelves, rotate and label products correctlyMaintain a clean, organized, and safe store environmentFollow all company policies, procedures, and return protocolsPerform additional duties to support smooth store operationsPhysical Requirements
Lift up to 20 lbs frequently and 50 lbs occasionallyStand, walk, twist, squat, kneel, or climb as neededOccasionally work in coolers or freezersDesired Skills & Qualities
Positive attitude with strong professionalismFriendly, enthusiastic customer interactionsExcellent communication skillsOpen to feedback and learningFlexibility to work nights, weekends, and holidaysBenefits & Perks
401(k) with company matchHealth, dental, and vision insurancePaid time offEmployee discounts (store and Blossom Bar)Flexible schedulingSupplemental bonus payEmployee co-op and incentive programs Some benefits may have waiting periods or apply only to full-time employeesWhat We Offer
Be part of a family-owned business with deep roots in Louisville's health and wellness community.Grow your career in a collaborative, positive, and supportive environment.Participate in fun staff events and community initiatives.Make a real difference every day-this isn't just a job, it's a community.Equal Opportunity Employer Rainbow Blossom Natural Food Markets & Wellness Center is an Equal Opportunity Employer. We welcome all applicants regardless of race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other legally protected status.