Key Responsibilities
Including but not limited to :
- Participate in / lead discussions with business users to understand the business requirements with focus on business consulting as required.
- Participate in meetings / workshops with business users in determining the requirements for :
- Processes
- Products
- Third party integrations
- Active involvement in hands-on Product configuration in line with Project specific requirements
- Identify and highlight potential risks to the business with respect to Functional and Non-Functional requirements
- Manage business stakeholders to follow the system instead of heavily customizing the processes, workflow or products.
- Analyse data relationships and dependencies, business processes and communication for mapping into future system requirements.
- Work closely with technical teams and business stakeholders to prepare clear business objectives and system specifications for the design, development and enhancement of applications.
- Liaise with Development and Testing Teams to ensure that all documented specifications are clearly understood.
- Assist in the creation and implementation of business and system test plans.
- Write / produce high quality documentation and provide progress reports to Lead Consultant and Project Manager as directed.
- Prepare PowerPoint presentations for training and system demo purposes and also for pre-sales.
- Ability to delegate and steer Product deliverables to completion working with other BAs in the team.
- Have good proficiency in Excel, Word, Data visualisation and designing tools.
- Perform functional testing from business perspective.
- Providing support to customers for UAT and post production.
Professional Characteristic
Driven, with a "can do approach"Sense of urgency, focus on the outcome, not just the task.Ownership, pride, and passion with regards work output;Energetic, learns at a face pace and applies learnings in daily circumstances to deliver real value to clients.
Qualifications
Undergraduate Degree / DiplomaInsurance industry Certifications will be added advantage.Membership of relevant professional body will be added advantage.Experience
Mandatory
7+ years relevant experience as a Business Analyst in Insurance domain with focus on non-life / General / Personal & Commercial lines
Hands-on Experience in Insurance products configuration
with exposure to modules e.g. Policy Administration, Underwriting, Rules, , Billing / Finance (Rating), Claims, Reporting, Documentation etc.
Experience in ISO, ACORD standard will be an added advantage.Ability to manage difficult stakeholders internal as well as external with active participation in the requirement clarifications during implementation, issue resolutions with in-depth Business & System analysis.Excellent written and verbal communication skills.Quality orientation and attention to detail.Strong analytical and problem solving skills.Self-starter, Quick Learner, able to manage difficult situation and conflict resolution.