Work Location : Remote work / Fieldwork, with in-person consulting and training.
General Definition of Work
Lead and support Members of the ACCG Insurance Programs in creating and enhancing their risk reduction programs through risk consulting, technical guidance, field assessments, and member education. Collaborate with other ACCG Risk Control team members to facilitate training needs and other risk reduction strategies as needed. Work is performed under the supervision of the Director of Property & Casualty Programs or their designee.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Position Responsibilities
Organization Culture Alignment
- Support the Association's "Four Pillars" : civic engagement, leadership development, legislative advocacy, and membership services through the support of division or program staff and interaction with local governments and authorities; have knowledge and general understanding of the programs and services offered by the Association;
- Provide and exhibit outstanding Member service, teamwork, and organizational commitment that reflects well on the entire Association;
Support the overall organization by executing the directives as set forth by the Association.
Risk Consulting
Travel across Georgia (50%-75%) for on-site assessments, training, and Member support;Conduct onsite evaluations / audits / surveys of assigned Members' physical locations, policies, and safety culture, and identify risks of potential workers' compensation, property and liability claims;Document formal recommendations to control risks of potential workers' compensation, property and liability claims;Assist Members in establishing and maintaining comprehensive risk control programs; assist Members in the development of program policies and procedures; make recommendations for risk control improvements;Assist Members in conducting incident investigations on high potential incidents and identifying lessons learned;Share information with Members on claims trends and exposures vs. others of similar size and position; assist Members in developing safety action plans to address those trends;Communicate Members' best practices / successes to other Members;Meet with and consult with appointed and elected officials of Members to discuss risk control topics and issues.Training & Education :
Provide education to appointed and elected officials of Members on the importance of establishing risk control programs in their organizations;Conduct training to educate Members on risks and their associated controls;Deliver training sessions and workshops to Members on relevant topics such as risk culture and leadership; preventing or mitigating liability and employee safety; claims prevention; and response protocols;Write articles on safety-related topics for ACCG publications and website;Promote online and regional training regarding exposures impacting Members;Represent ACCG as guest speaker at various conventions, association meetings, and others as approved.Data & Claims Analysis :
Review and analyze Member data, incidents, and claims trends to inform risk control strategies;Identify Members most in need of assistance as well as which department(s) and what drives their claims. Identify applicable controls to manage risk, assist with Members' safety action plans, and monitor the results;Prepare reports and present findings to county leadership and internal stakeholders;Work collaboratively with the ACCG claims and legal staff to identify systemic issues and support pre-litigation interventions.Education and Experience
Bachelor's degree in related field; 5-10 years' experience in program administration or a related field; or an equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.Knowledge, Skills and Abilities
Knowledge of the principles and practices of human resources;Knowledge of industrial safety, playground safety, law enforcement safety, fire safety, ergonomics, etc.;Knowledge of state and federal laws relating to human resources;Knowledge of workers' compensation and property & liability insurance plans, programs, and provisions;Knowledge of local government administration;Skill in developing and promoting employee safety programs;Skill in developing and conducting workshops and seminars;Skill in conducting research;Skill in oral and written communication;Skill in public relations and in using interpersonal skills to effectively work and interact with all levels of local government staffs;Skill in organizing work flow, programs, and managing time effectively;Skill in operating a personal computer and utilizing word processing, spreadsheet software, and presentation software;Able to maintain a consistent, high quality, Member-focused orientation when conducting and providing services; Provide clear, accurate, and timely information and treat Members with respect, courtesy, and tact;Able to plan, organize, and prioritize work, including scheduling with Members, ACCG staff, and others as needed;Able to effectively conduct work activities via phone calls, visits, virtual meetings, and training activities while working remotely and without direct supervision;Able to prepare routine documentation and administrative reports such as expense reports, mileage logs, training records, correspondence, forms, and other documents.Physical Requirements
Work requires occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing, using hands and fingers to handle and / or feel, reaching with hands and arms and repetitive motions and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling, pushing or pulling and lifting;Work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; no special hearing perception is required;Work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g., business office, light traffic).Special Requirements
Valid Georgia driver's license.Notice : ACCG employees must have a primary residence within the state of Georgia. In addition, employment candidates are subject to a background screening in compliance with established ACCG background check procedures.