General Manager

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this General Manager opportunity at NDX Mt. Vernon in Mt. Vernon, NY .

The regular hours for this position are from 8 : 00 AM to 5 : 00 PM, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including : health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position :

• Maintain open and continual communications with assigned Operations Leader regarding all aspects of the laboratory as well as any events and situations that are occurring within the market and industry that could potentially affect the lab.
• The ability to lead and implement continuous improvement initiatives within the lab to drive quality, delivery, efficiency and cost improvements.
• Provide continual leadership and guidance to the management team of the lab, ensuring all activities in the lab are in compliance with the structure and culture of National Dentex as well as federal and state laws and regulations.
• Oversight of all administration and production of the lab; including but not limited to, planning / strategizing, budgeting, cost control, waste reduction, OSHA / safety compliance, customer interaction, hiring, firing, discipline, reviews, production distribution and workflow, product quality and customer service at every level to ensure customers receive the very best product that fulfills their needs and retains their business.
• Oversight of logistics of product; from client to lab, effective work flow throughout the manufacturing process and completed product delivery to client. This function is to include logistics and production responsibilities for internal customers through the Resource Center.
• Understand and maintain all relationships with the clients of the laboratory. Ensure regular visits and interactions with local market to ensure awareness of the status of the accounts, addressing any concerns of accounts at risk.
• Understand, embrace and execute on corporate set KPI goals and / or metrics.
• Review monthly financial statements, budgeting and profitability to gauge the success of the organization and determine best steps for moving forward, making appropriate adjustments to the operation to turn around shortfalls.
• Be the lab’s primary advocate for processes and systems that will attain greater efficiency and effectiveness of operations and consistent, on-time final product to the customer.
• Adhere to established protocol and policies required to provide month-end, quarter-end, annual closing information in a timely manner, (i.e., accounts receivable report, deleted cases, credit memos report, remake report, reconciliation of payroll totals, purchase orders, finished goods inventory, capital expenditure requests, and all other items on checklists for completion).
• Ensure the conduct and communication among and between all team members is respectful and appropriate within the work environment and laboratory expectations. Other duties as assigned.

Skills and Abilities Required :

Minimum Education and Experience that May be Required :

Hazardous Materials or Equipment Used :

Physical Requirements :

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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