Director, BizOps

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, BizOps

Overview :

The Mastercard BizOps team is looking for a Manager, Site Reliability Engineering who can help us solve problems, build our CI / CD pipeline and lead Mastercard in DevOps automation and best practices.

• Are you a born problem solver who loves to figure out how something works?
• Are you a CI / CD geek who loves all things automation?
• Do you have a low tolerance for manual work and look to automate everything you can?

Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.

This role will support the 'Real Time Payments' products, that allows the transfer of funds instantly. Real-time payments are being used globally to provide a more seamless banking experience for the financially excluded, offering a level of trust that was previously only available through physical cash.

This is a people manager position, which will oversee the Alerting & Monitoring, Capacity Management, CI-CD, Agile, Production Support using SRE principles, ITIL practices like Incident Management, Change Management, Problem Management, and Eliminating toil through Automation best practices to deliver on a great customer experience & delight. Encompassing a suite of more than 50 platforms and applications varying from the latest and greatest technologies to legacy technologies, there is enough variety here to keep any technologist sharp. MasterCard's support teams are globally based and this position will be responsible for tying them together into a cohesive, agile and responsive unit that sets a world class standard for operational performance.

Role :

Qualifications :

o Basic to Intermediate understanding about Cloud – AWS, Azure, Or vmWare PCF.

o Core Java including multi-threading and batch processing

o Web Services - REST / XML / WSDL / SOAP

o J2EE Web Application / Web Services with JBoss & WebSphere

o Oracle & PL / SQL

o Red Hat Linux & Solaris / UNIX

o Messaging - MQ and JMS

o Fusion Tools including Jira, Crucible, & Bamboo

o Security Coding Techniques and Tools - Fortify, & OWASP vulnerabilities

o Hibernate & Spring

o Subversion Source Control

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

O'Fallon, Missouri : $138,000 - $230,000 USD