Talent.com
Guest Service Supervisor
Guest Service SupervisorGlobal Partners • Heath, MA, US
Guest Service Supervisor

Guest Service Supervisor

Global Partners • Heath, MA, US
29 days ago
Job type
  • Full-time
Job description

Guest Service Supervisor (GSS)

We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of "Energy" You Bring

  • You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work.
  • You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone.
  • You are confident and make eye contact with guests.
  • You have superior relationship building skills and can establish a connection with guests and associates.
  • You are trustworthy and responsible.
  • You are detailed oriented and have excellent organizational skills.
  • You defuse issues by utilizing problem solving techniques.
  • You are a proven self-starter with demonstrated ability to make decisions.
  • You direct others and prioritize tasks.

"Gauges" of Responsibility

  • Supervise employees making sure they are performing all the job duties implemented by management.
  • Coaching employees by giving them constructive feedback to help perform certain tasks.
  • Greet guests and provide an enjoyable shopping experience for everyone.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels.
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc).
  • Ensure the 24 / 7 execution of all guest service programs and processes.
  • Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
  • Always replenishes products to ensure in-stock conditions.
  • Address inquiries and complaints from guests.
  • Check in external and internal vendors per established guidelines.
  • "Fuel" for You

  • Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.
  • Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
  • The Road Ahead We offer 401k and a match component!
  • Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
  • The GPS of our Interview Process

    First thing first, if you're interested in the role, please apply. The hiring manager will review your resume. If your experience would lend to this opportunity a recruiter or manager will contact you. We conduct either in person or "in person" zoom interviews and provide additional interview information needed at that time.

    Qualification

  • Must be available to work flexible hours that may include day, nights, weekends and or holidays.
  • Must be efficient and organized.
  • Must be at least 18 years of age to be considered for position.
  • Must have reliable transportation and a valid driver's license.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs during a shift.
  • Work in intermittent temperatures (i.e. cooler, outside, etc.)
  • Education

  • High School Diploma or GED
  • Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

  • Disclaimer : At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know : In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
  • Create a job alert for this search

    Guest Service Supervisor • Heath, MA, US

    Related jobs
    FT Hannaford To Go Service Leader

    FT Hannaford To Go Service Leader

    Vermont Staffing • Brattleboro, VT, US
    Temporary
    Hannaford Supermarkets Seasonal Position.Category / Area of Expertise : Retail Operations.Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still...Show more
    Last updated: 11 days ago • Promoted
    General Manager JFK Airport Starbucks

    General Manager JFK Airport Starbucks

    Retail and Dining Positions • Jamaica, Vermont, USA
    Full-time
    POSITION TITLE : General Manager - Starbucks.EMPLOYMENT CLASSIFICATION : Exempt.POSITION REPORTS TO : Flagship Manager.At Paradies Lagardère our mission is to maintain first-class standards that excee...Show more
    Last updated: 14 days ago • Promoted
    Customer Experience Supervisor I - Holyoke Mall

    Customer Experience Supervisor I - Holyoke Mall

    JCPenney • Holyoke, MA, US
    Full-time
    Customer Experience Supervisor.As the Customer Experience Supervisor, you are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer ser...Show more
    Last updated: 30+ days ago • Promoted
    Breakfast Coordinator

    Breakfast Coordinator

    Burger King • Brattleboro, VT, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a Breakfast Coordinator do?. Operates the restaurant in the absence of a Manager dur...Show more
    Last updated: 30+ days ago
    Service Technician

    Service Technician

    Suburban Propane • Greenfield, MA, US
    Full-time
    When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sens...Show more
    Last updated: 30+ days ago • Promoted
    Dining Services Assistant Manager

    Dining Services Assistant Manager

    Healthcare Services Group, Inc. • West Chesterfield, NH, US
    Full-time
    Role : Dining Services - Assistant Manager.Rate : From $ 28 up to $ 30 per hour.Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at...Show more
    Last updated: 1 day ago • Promoted
    Buffalo Wild Wings Employment in Greenfield, MA

    Buffalo Wild Wings Employment in Greenfield, MA

    Buffalo Wild Wings • Greenfield, MA, USA
    Full-time
    Buffalo Wild Wings is hiring servers, cooks, bartenders, and shift managers.Competitive wages with tips and flexible scheduling. High-energy sports bar environment with meal benefits.Join a sports d...Show more
    Last updated: 21 days ago • Promoted
    Service Clerk

    Service Clerk

    Big Y • Greenfield, MA, US
    Full-time
    The Service Clerk is responsible for providing customers with an exceptional and rewarding shopping experience.The Service Clerk is responsible for completing assigned tasks and supporting the fron...Show more
    Last updated: 30+ days ago • Promoted
    RN Supervisor - Make $2,736 a Week in Brattleboro, VT

    RN Supervisor - Make $2,736 a Week in Brattleboro, VT

    ATC West Healthcare Services • Brattleboro, VT, US
    Full-time
    RN Supervisor assignment in Brattleboro VT, USA.The qualified candidate will be required to submit the following documents by email. Current Work History / Resume Please indicate month & year chro...Show more
    Last updated: 10 days ago • Promoted
    Department Supervisor

    Department Supervisor

    Home Depot (Retail) • Greenfield, MA, US
    Full-time
    Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.In addition, they pro...Show more
    Last updated: 30+ days ago • Promoted
    Store Manager

    Store Manager

    Dollar Tree • Brattleboro, VT, US
    Full-time
    Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager In Training position. Join our team today and let'...Show more
    Last updated: 30+ days ago • Promoted
    Operations Supervisor | Part-Time | Mullins Center

    Operations Supervisor | Part-Time | Mullins Center

    Oak View Group • Amherst, MA, US
    Part-time
    Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of...Show more
    Last updated: 30+ days ago • Promoted
    Enviornmental Services Supervisor

    Enviornmental Services Supervisor

    Salem Hospital NSMC • Northampton, MA, US
    Full-time
    Environmental Services Supervisor.SHIFT : Monday - Friday 2 : 00pm-10 : 30pm, with rotating weekends and holidays.The Environmental Services Supervisor is responsible for providing leadership and guidan...Show more
    Last updated: 30+ days ago • Promoted
    Retail Print Sales Supervisor

    Retail Print Sales Supervisor

    Staples, Inc. • GREENFIELD, Massachusetts, United States
    Full-time
    You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. After applying, you may have the opportunity to schedule an in-person i...Show more
    Last updated: 28 days ago • Promoted
    Carpet Cleaner Supervisor JFK Airport

    Carpet Cleaner Supervisor JFK Airport

    PrimeFlight Aviation Services • Jamaica, Vermont, USA
    Full-time +1
    SPOTLESS CARPETS FOR EVERY FLIGHT EVERY TIME CARPET CLEANER SUPEVISOR WANTED!.The Carpet Cleaning Supervisor oversees aircraft carpet cleaning operations to ensure compliance with aviation cleanli...Show more
    Last updated: 19 days ago • Promoted
    Houseperson Best Western JFK

    Houseperson Best Western JFK

    Best Western JFK • Jamaica, Vermont, USA
    Full-time
    Responsible for general cleaning and maintenance duties and a variety of cleaning tasks in public areas and suites.Lobby : Clean all fingerprints off glass doors Registration Desk and run vacuum cle...Show more
    Last updated: 8 days ago • Promoted
    Service Advisor

    Service Advisor

    Camping World Holdings • West Hatfield, MA, US
    Full-time +1
    Camping World is seeking a Service Advisor to join our growing team.As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing a...Show more
    Last updated: 30+ days ago • Promoted
    Emerging Store Manager

    Emerging Store Manager

    Walgreens • Greenfield, MA, US
    Full-time
    Supervises customer service associates and designated hitters.Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.S...Show more
    Last updated: 30+ days ago • Promoted