Talent.com
Wendys General Manager
Wendys General ManagerWKS Restaurant Group • Frisco, Texas, United States, 75033
No longer accepting applications
Wendys General Manager

Wendys General Manager

WKS Restaurant Group • Frisco, Texas, United States, 75033
30+ days ago
Job type
  • Full-time
Job description

The General Manager is responsible for overseeing the daily operations of the

restaurant, ensuring that all aspects of the business run smoothly and efficiently. They

are responsible for managing and developing a team of employees, maintaining high

levels of customer service, ensuring food safety and compliance, and achieving

financial and operational targets.

Key Responsibilities :

Leadership

  • ? Lead and manage a team of employees by hiring, training, motivating, and

developing staff to ensure the restaurant is operating at its best.

  • ? Conduct onboarding and orientation for new team members in the company's
  • learning management system (WKS+ and WeLearn).

  • ? Conduct performance reviews to assess team performance and provide
  • coaching.

  • ? Enforce uniform and grooming standards and ensure compliance with workplace
  • conduct policies.

  • ? Demonstrate commitment to WKS Values : Integrity, Loyalty, Winning, Service, and
  • Teamwork.

    Operations Management

  • ? Oversee all aspects of restaurant operations, including scheduling, food ordering,
  • inventory management, ordering, and payroll.

  • ? Ensure appropriate staffing levels based on sales volumes.
  • ? Manage restaurant opening and closing procedures, including security protocols.
  • ? Monitor and ensure compliance with daily walk-throughs, Wendy's Critical
  • Checklists, and food safety standards.

  • ? Conduct internal self-assessments using company tools (TrueView) and ensure
  • compliance with Health Department and Wendy's Food Safety Audits.

  • ? Complete weekly inventory counts and reporting when required or when serving
  • in an acting capacity.

  • ? Cover workstations and assist during breaks when needed.
  • Customer Service

  • ? Maintain high levels of customer service by ensuring all customers are served
  • promptly and with excellence.

  • ? Ensure customer service and speed of service metrics are achieved as defined by
  • Wendy's International and WKS Restaurant Group : Friendliness, Accuracy,

    Cleanliness, Speed, and Taste.

  • ? Resolve customer issues in a timely and professional manner using company
  • customer service processes (BLAST and the No Fault Policy).

    Financial Management

  • ? Manage the restaurant's finances, including budgeting, forecasting, and
  • reporting.

  • ? Meet or exceed sales and profit goals while controlling costs.
  • ? Understand and analyze P&L statements using the company's reporting system
  • (WKSConnect).

    Compliance

  • ? Ensure compliance with all local, state, and federal laws and regulations.
  • ? Ensure compliance with company timekeeping policies and report any concerns
  • to the supervisor.

  • ? Maintain records, complete reports, and ensure safety and health standards are
  • met.

  • ? Promptly report claims of harassment, discrimination, retaliation, wage and hour
  • violations, bullying, workplace violence, or other inappropriate behavior to the

    District Leader and Human Resources.

    Physical Requirements & Work Environment :

    The General Manager must be able to perform the following physical requirements :

    The physical demands and work environment characteristics described here are

    representative of those that an employee must meet to successfully perform the

    essential functions of this job. Reasonable accommodations may be made to enable

    individuals with disabilities to perform these functions.

    Physical Activity

  • ? Reaching, carrying, writing, bending, stooping, grasping, standing, climbing,
  • twisting, sitting, filing documents, and walking.

  • ? Sweeping, lifting, pushing / pulling.
  • ? Using the telephone, computers, and restaurant technology.
  • ? Handling cleaning chemicals in accordance with Wendy's Total Restaurant
  • Cleaning Program.

  • ? Driving occasionally if business needs require travel.
  • ? Communicating with customers and co-workers.
  • Physical Requirements

  • ? Lift up to 20 pounds regularly and up to 75 pounds with assistance.
  • ? Physical activity may be sporadic.
  • ? Periodic travel to meetings or nearby store locations may be required.
  • Work Environment

  • ? Exposure to heat, burn hazards, wet surfaces, and cleaning chemicals.
  • ? Work is performed in both indoor and outdoor conditions.
  • Requirements :

  • ? Minimum of 2 years of supervisory experience in a restaurant setting.
  • ? Must be at least 18 years of age.
  • ? High school diploma or equivalent, with a bachelor's degree in hospitality or
  • business management preferred.

  • ? Excellent leadership and team management skills.
  • ? Strong communication and interpersonal skills.
  • ? Strong problem-solving and decision-making skills.
  • ? Ability to work in a fast-paced, dynamic environment.
  • ? Ability to motivate team members and manage performance.
  • ? Ability to multitask and prioritize effectively.
  • ? Knowledge of health and safety regulations as required by Wendy's International,
  • WKS, and applicable local and state laws.

  • ? ServSafe certification required.
  • ? Proficiency with cash handling, smart safe, and POS systems (SBO.net).
  • ? Comfortable with email and company technology platforms (WKSConnect,
  • WeLearn, etc.).

  • ? Ability to work flexible hours, including weekends and holidays.
  • ? Access to reliable transportation to report to scheduled shifts, trainings, and
  • meetings.

  • ? Willingness to work at nearby store locations within the district as needed, based
  • on business demands. Reasonable notice and consideration for distance will be

    provided.

    PI8e5f7f99b1c1-30511-35129969

    Create a job alert for this search

    General Manager • Frisco, Texas, United States, 75033

    Related jobs
    Restaurant General Manager

    Restaurant General Manager

    Pizza Hut • Mckinney, TX, US
    Full-time
    That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or ret...Show more
    Last updated: 30+ days ago • Promoted
    General Manager in Training - Retail

    General Manager in Training - Retail

    Texas Staffing • Anna, TX, US
    Full-time
    Love's Travel Stops And Country Stores Operations Manager.Benefits : Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) 100% match up ...Show more
    Last updated: 3 days ago • Promoted
    General Manager

    General Manager

    Chipotle • Sherman, TX, US
    Full-time
    See what being a General Manager is all about, from daily responsibilities to general requirements.Food served fast does not have to be a typical fast-food experience. Chipotle has always done thing...Show more
    Last updated: 30+ days ago • Promoted
    Craft Pies in Denison Hiring Assistant General Manager

    Craft Pies in Denison Hiring Assistant General Manager

    Talentuition • Denison, TX, US
    Full-time
    Craft Pies Pizza Company is Denison's premier destination for mouthwatering pizza creations that satisfy every craving.Our family-owned establishment takes pride in serving the Denison, TX, communi...Show more
    Last updated: 1 day ago • Promoted
    Assistant General Manager

    Assistant General Manager

    Crunch Fitness • Mckinney, TX, US
    Full-time
    Assistant General Manager for Our Upcoming McKinney Club.Are you ready to step into leadership, drive performance, and grow with one of the fastest-scaling fitness brands in the nation? CR Fitness ...Show more
    Last updated: 30+ days ago • Promoted
    Shift Manager

    Shift Manager

    McAlister's Deli • SHERMAN, TX, US
    Full-time
    Looking for a career where you can expand your knowledge in the restaurant industry with opportunity for management and leadership growth? At McAlister’s Deli, we want to hire, work with, and devel...Show more
    Last updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    Vinder Foods LLC • Denison, TX, US
    Full-time
    Quick Apply
    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc.The in...Show more
    Last updated: 30+ days ago
    Restaurant General Manager- North Dallas

    Restaurant General Manager- North Dallas

    Salad and Go • Mckinney, TX, US
    Full-time
    Medical, Dental, and Vision Insurance.Paid Vacation (+ closed on 3 major holidays to spend time with loved ones).Favorable working hours (6am-9pm). Team Outings and Community Service Opportunity.Pay...Show more
    Last updated: 2 days ago • Promoted
    ASST STORE MGR in DENISON, TX S01779

    ASST STORE MGR in DENISON, TX S01779

    Dollar General • Denison, TX, US
    Full-time
    Dollar General Corporation has been delivering value to shoppers for more than 80 years.Dollar General helps shoppers Save time. Learn more about Dollar General.General Summary : The Assistant Store ...Show more
    Last updated: 30+ days ago • Promoted
    Craft Pies in Denison Hiring Assistant General Manager

    Craft Pies in Denison Hiring Assistant General Manager

    Talentuition, LLC • Denison, TX, us
    Full-time
    Quick Apply
    Denison’s premier destination for mouthwatering pizza creations that satisfy every craving.Our family-owned establishment takes pride in serving the Denison, TX, community with a perfect blend of t...Show more
    Last updated: 3 days ago
    Restaurant General Manager

    Restaurant General Manager

    Taco Bell • Richardson, TX, US
    Full-time
    The Taco Bell Restaurant General Manager is the leader of the team who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of t...Show more
    Last updated: 30+ days ago • Promoted
    RESTAURANT MANAGER

    RESTAURANT MANAGER

    Jack In The Box • Sherman, TX, US
    Full-time
    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc.The in...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Crunch Fitness - CR Holdings • McKinney, TX, US
    Full-time
    Quick Apply
    General Manager- Our Upcoming McKinney Club Here We GROW Again!.Are you a high-performing leader ready to dominate in one of the fastest-growing fitness companies in the industry?.At CR Fitn...Show more
    Last updated: 30+ days ago
    General Manager

    General Manager

    Urban Air Adventure Parks • Denison, TX, US
    Full-time
    Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture! This person will provide overall leadership, visi...Show more
    Last updated: 30+ days ago • Promoted