Job Description
Job Description
We are looking for talented customer service representatives to join our Modesto team! Omega Contact Solutions is a growing U.S.-based call center that conducts marketing campaigns for a variety of different insurance agencies and businesses. We are looking for an individual who is customer service-oriented and is ready to promote business growth for our customers through cold calling businesses and setting appointments.
Benefits
Hourly Base Salary + Commission
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
- Speaking with a list of potential clients who may be interested in our clients services, then scheduling a time with for our insurance agents to have a one-on-one meeting in person or over the phone.
- Field basic questions and concerns about our company and our services
- Enter prospective client data into our CRM software.
- Submit complete and correct appointment information to the Marketing Director to schedule upcoming appointments with Insurance Agents
Requirements
Ability to multitask.A pleasant and professional speaking voice when engaging with prospects.Persistent and results-orientedPatient and able to handle customer rejection.Familiar with Microsoft Office, EmailTyping Speed 45 WPMCustomer service : 1 year (Required)Appointment Setting : 1 year (Required)High school or equivalent (Required)