NA Sales Manager - Elevator and Escalator

Elevator And Escalator Sales Manager

Develop and execute a sales and profitability plan for the assigned territory that aligns with management plan objectives.

Expand Elevator and Escalator sales (depth and breadth) within existing accounts.

Identify and target new prospects.

Manage activity of Sales Agents supporting Elevator and Escalator Sales.

Coordinate sales activities with global counterparts where customer's have global sales opportunities.

Collaborate with marketing to build sales opportunities.

Promote and facilitate business reviews, product training, and plant tours with customers, prospects, and industry organizations to support the sales strategy.

Utilize Regional Distribution Centers to enhance service to market.

Support Authorized Stocking Distributor efforts in maintaining and attaining new accounts.

Be the subject matter expert on the market, on customers, their decision makers, their sourcing strategy and their key products.

Recommend and lead cross-functional teams in developing product and service enhancements to improve customer satisfaction and sales potential.

Anticipate customer needs and questions and be proactive in finding and presenting solutions.

Manage expectations with customers.

Develop and maintain cadence of customer touch points (meetings, calls, marketing, and email communication).

Develop and deliver oral and written presentations to customers and prospects.

Coordinate resolution of customer issues with appropriate internal resources (Customer Care, Product Management, Supply Chain, Engineering, Credit etc.).

Support Business Unit in keeping AR below target levels.

Assist product managers with pricing decisions, product introduction, inventory decisions and forecasting.

Communicate new pricing, product and related industry information to customers and prospects timely.

Lead sales efforts of slow moving inventory.

Collect forecasts from customers and summarize the details to communicate changes in ordering trends.

Communicate market updates internally.

Update CRM with Customer contact information, RFP opportunities, and key communication notes (including customer meeting notes).

Be proactive in leading initiatives to create or improve processes and tools that allow us to serve the market effectively.

Participate in regional trade shows; maximizing impact by scheduling meetings with existing and potential customers during trade shows and conferences.

Prepare and distribute necessary management, sales or customer reports.

Responsible for Draka EHC NORAM regional sales contracts with customers and distribution partners. Provide NORAM voice of customer as required in conjunction with Global OEM agreements.

Manages up communicating activity related to the responsibilities of the Sales Manager role.