About the job Travel customer representative As a
Travel Customer Representative, you will play a key role in
supporting our clients throughout their travel journey from the
moment they book to the moment they return home. You will assist
with inquiries, resolve issues, provide booking updates, and ensure
that every interaction reflects our commitment to exceptional
service. Key Responsibilities Respond promptly and professionally
to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and special
requests. Provide accurate information about destinations, travel
documents, and agency policies. Follow up with clients to confirm
trip details and satisfaction. Handle concerns or complaints with
empathy and problem-solving skills. Ideal Candidate Excellent
verbal and written communication skills. Strong customer service
experience (preferably in travel or hospitality). Organized,
dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms
and systems. Passion for travel and helping others plan
unforgettable experiences. Perks 100% remote work with flexible
scheduling. Opportunities for growth within the agency. Travel
perks and exclusive industry discounts. Supportive team environment
with ongoing training. If you're enthusiastic about travel and love
creating memorable experiences for others, we'd love to hear from
you. Apply today and start your journey with Viaja con
Andrea!
Travel Representative • Montgomery, United States
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