General Manager

Description

Additional Information : This hotel is owned and operated by an independent franchisee Shaner Hotel Group. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

About the Team

Shaner Hotels has an amazing opportunity at our Courtyard by Marriott-Rowan University in Glassboro New Jersey! Located on the Rowan University campus Courtyard by Marriott Glassboro-Rowan University is a four-story hotel offering 123 modern rooms including six luxurious suites; a brand-new lobby that offers engaging technology and inviting flexible spaces to work and relax; and on-site dining and drinks at The Bistro.

About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service select-service extended-stay and resort properties with more than 7500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors hotel owners and brandsincluding hotel development design and construction e-commerce and revenue management. You can find out more by visiting our website !

Job Description

Be available to work a flexible schedule including weekends holidays and varied shifts.

Focus on achievement of hotel financial goals / budget targets.

Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.

Develop accurate and aggressive long and short-range financial objectives consistent with property objectives.

Ensure that all Shaner and franchise operating standards are followed.

Be accessible to guests and employees.

Maintain complete knowledge of hotel features room types rates room availability and expected arrivals / departures.

Handle guest complaints ensuring guest satisfaction.

Assist staff with their job functions to ensure optimum service to guests.

Leads all aspects of employee performance to ensure productivity and a quality work environment.

Establishes maintains and trains standards and procedures for cleaning and safe working conditions in all departments.

Works to ensure high scores for customer service cleanliness and other related items on all Shaner and Franchise inspections.

Other duties as assigned

Responsibilities

The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction Associate Satisfaction Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the propertys sales and marketing efforts; recruits motivates and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community.

Qualifications

Minimum of five years of progressive leadership experience in the hospitality industry.

Ability to satisfactorily communicate with guests management and co-workers to their understanding.

High school graduate or equivalent; college degree in hospitality management or business and / or CHA designation preferred.

Bilingual English / Spanish a plus.

Knowledge of budget preparation and cost controls.

Working knowledge of all hotel departments.

Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of organization.

Ability to apply good judgment to carry out instructions.

Knowledgeable of the property management system.

Knowledge of local activities and attractions appropriate for clientele.

The salary range for this position is $100000 to $115000 annually.

This company is an equal opportunity employer.

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Required Experience :

Director

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 100000 - 115000