Talent.com
VV - HELP DESK ASSOCIATE (RECEPTION)
VV - HELP DESK ASSOCIATE (RECEPTION)ISMIRA Recruitment Agency • Palm Coast, FL, United States
VV - HELP DESK ASSOCIATE (RECEPTION)

VV - HELP DESK ASSOCIATE (RECEPTION)

ISMIRA Recruitment Agency • Palm Coast, FL, United States
21 hours ago
Job type
  • Full-time
Job description

AHOY, DEAR CANDIDATES!

ISMIRA Agency actively recruiting for position Help Desk Associate for Virgin Voyages!

Work Conditions :

  • Work on board brand new company vessels
  • Be a part of special Virgin Voyage's lifestyle and philosophy and grow together
  • Contract length - 4-6 months for most positions, for entry positions - 7 months
  • Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
  • The employer is going to provide or reimburse expenses for the following : STCW certification, joining tickets, pre-employment medical examination (PEME), necessary visas, joining expenses, such as transfers, hotel accommodations, subsistence

What You'll Be Up To :

  • Provides a positive impression to every Sailor and aims to recognize everyone by name
  • Maintains positive Sailor relations at all times
  • Processes all Sailors at embarkation according to company standards to include check-in, collecting passports / other documents and issuing boarding cards
  • Keeps and maintains accurate records of discussions / correspondence with guests and communicates all complaints onboard to Guest Service Director
  • Assists in carrying out administration for the vessel's Customs and Immigration clearances along with ship's documentation when entering / leaving port
  • Assists in organizing the preparation and processing of all administrative requirements for guests throughout the voyage such as embarkation / disembarkation activities
  • Carries out cash transactions required by Sailors
  • Responsible for balancing of their cash fund daily
  • Receive and inventory lost and found items and maintain a log of all found items and report lost items
  • Ensure the Help Desk area is kept clean, presentable and in an orderly manner at all times
  • Prepares and updates berthing lists, gift orders, special notes, and guest lists
  • Provides information and assistance to Sailors and is familiar with all cruise services / features and activations to respond to Sailor inquiries.
  • Superpowers Required :

  • Minimum 2 years recent experience in the same role onboard a Premium Cruise ship or 4 / 5 star hotel / resort.
  • Passionate about people and able to handle sailor complaints with a smile!
  • All certificates as required by the STCW code for this position.
  • Strong written & verbal English skills
  • Note : Nationalities that we can process : ???????? ???????? ???????? ???????? ???????? ???????? ???????? ???????? ???????? ???????? ???????? ???????? ???????? ???????? ???????? ????????

    Last updated : August 30, 2023

    You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to APPLY@ISMIRA.LT (without gaps)

    Create a job alert for this search

    Help Desk • Palm Coast, FL, United States

    Related jobs
    Retail Sales Associate

    Retail Sales Associate

    Goodwill • Elkton, FL, USA
    Full-time
    Join Goodwill as a Retail Sales Associate and help us provide quality goods to our customers.As an RSA, you will greet customers, handle transactions, and help keep the store clean and organized.Go...Show more
    Last updated: 22 days ago • Promoted
    Client Service Associate

    Client Service Associate

    Jackson Hewitt • Palm Coast, FL, US
    Full-time
    We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look n...Show more
    Last updated: 30+ days ago • Promoted
    LEAD SALES ASSOCIATE-FT in PALM COAST, FL S15170

    LEAD SALES ASSOCIATE-FT in PALM COAST, FL S15170

    Dollar General • Palm Coast, FL, US
    Full-time
    Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...Show more
    Last updated: 30+ days ago • Promoted
    Teller / Customer Service

    Teller / Customer Service

    SCCU • Palm Coast, FL, United States
    Full-time
    Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for a.Full Time Member Service Specialist. SCCU has been in business for over 70 years, has over 9 ...Show more
    Last updated: 26 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Elkton, FL, USA
    Full-time
    Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show more
    Last updated: 22 days ago • Promoted
    LEAD SALES ASSOCIATE-FT in PALM COAST, FL S20829

    LEAD SALES ASSOCIATE-FT in PALM COAST, FL S20829

    Dollar General • Palm Coast, FL, US
    Full-time
    Dollar General Job Opportunity.Dollar General Corporation has been delivering value to shoppers for more than 80 years.Dollar General helps shoppers save time and money every day by offering produc...Show more
    Last updated: 30+ days ago • Promoted
    Entry Level Customer Service Specialist

    Entry Level Customer Service Specialist

    Spade Recruiting • Palm Coast, FL, US
    Full-time
    Work should offer more than a steady paycheck.It should give you purpose, flexibility, and the ability to make a lasting difference in people's lives. We're looking for driven individuals who want t...Show more
    Last updated: 23 days ago • Promoted
    Temporary Hurricane Contact Center Representative

    Temporary Hurricane Contact Center Representative

    MCI • Palm Coast, FL, US
    Full-time
    Hurricane Relief Agent Position.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitm...Show more
    Last updated: 22 days ago • Promoted
    Store Support

    Store Support

    Home Depot (Retail) • Palm Coast, FL, US
    Full-time
    Position Purpose : Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...Show more
    Last updated: 30+ days ago • Promoted
    SALES ASSOCIATE in PALM COAST, FL S09705

    SALES ASSOCIATE in PALM COAST, FL S09705

    Dollar General • Palm Coast, FL, US
    Full-time
    Dollar General Sales Associate.Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDash • Palm Coast, FL, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 25 days ago • Promoted
    Entry Level Customer Service / Sale

    Entry Level Customer Service / Sale

    Global Elite • Palm Coast, FL, US
    Full-time
    Entry Level Customer Service / Sale.Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work envir...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar Tree • Palm Coast, FL, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show more
    Last updated: 30+ days ago • Promoted
    Virtual Benefits Rep (fully remote)

    Virtual Benefits Rep (fully remote)

    Global Elite • Palm Coast, FL, US
    Remote
    Full-time
    Virtual Benefits Rep (Fully Remote).Must be a US resident and eligible to work legally in the US to be considered.Our company has moved to 100% virtual, work-from-home positions.This position allow...Show more
    Last updated: 23 days ago • Promoted
    Disaster Relief Call Center Representative

    Disaster Relief Call Center Representative

    MCI • Palm Coast, FL, US
    Full-time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show more
    Last updated: 22 days ago • Promoted
    Healthcare Call Center Representative (Temp-to-Perm)

    Healthcare Call Center Representative (Temp-to-Perm)

    Ivy Rehab Network • Palm Coast, FL, US
    Full-time +2
    Patient Engagement Advocate (Healthcare Call Center Representative).At Ivy Rehab, we're "All About the People"! As a Patient Engagement Advocate (Healthcare Call Center Representative), you will pl...Show more
    Last updated: 23 days ago • Promoted
    Store Associate

    Store Associate

    RaceTrac • Palm Coast, FL, US
    Full-time +1
    At RaceTrac, we believe in making people's lives simpler and more enjoyable - including yours! As a Store Associate, you'll be at the heart of our guest experience, helping keep our stores clean, s...Show more
    Last updated: 30+ days ago • Promoted
    LEAD SALES ASSOCIATE-PT in PALM COAST, FL S20829

    LEAD SALES ASSOCIATE-PT in PALM COAST, FL S20829

    Dollar General • Palm Coast, FL, US
    Full-time
    Dollar General Job Opportunity.Dollar General Corporation has been delivering value to shoppers for more than 80 years.Dollar General helps shoppers save time. Function as a cashier and / or stocker a...Show more
    Last updated: 30+ days ago • Promoted