Service Porter

The Service Porter greets clients in a professional and timely manner as instructed by management. Service Porter helps ensure complete customer satisfaction by moving vehicles in and around the service area / lot, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after service is complete, and transporting customers to / from their homes when needed.

The ideal candidate has a high energy level, a desire to work in a fast-paced environment, and a valid driver’s license. He or she must have excellent communication and customer service skills, strong organizational and problem-solving skills, and a positive attitude. Candidates must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred.

Responsibilities :

• Drives vehicles to and from the service areas and lot as needed
• Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
• Washes and cleans vehicles as needed
• Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary
• Helps maintain cleanliness, including windows, doors, floors, etc.
• Attends all staff meetings, training, and educational classes as required
• Ensures that required documentation is complete and is in compliance with regulations and standards
• Follows all safety and security procedures
• Performs other duties as assigned