Area Customer Service Coordinator

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Area Customer Service Coordinator

New York, NY

4 months+

All locations are in NYC (midtown / downtown)

Prior experience working in a mailroom is required. Experience with print production, legal site, reception / hospitality is preferred.

Responsibilities :

Support all aspects of daily operations for all contracted services at the assigned customer sites within a geographical area.

Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and SOPs.

Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.

Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements.

Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.

Flexible to work between 7AM - 7PM and possible overtime with certain events that take place in the evenings. While most assignment hours are 8AM -5PM Monday through Friday, schedule flexibility is required.

Lifting, standing, and walking required. Some sites may require walking between different buildings. Printing assignments may require standing for extended periods.

Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.