Membership Sales Associate

Membership Specialist

The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company. Ensure that 100% of guests are presented the "Fitness Tour" when touring guests around the gym as detailed in the Membership Specialist Playbook. Follow up with members that have enrolled to ensure we are exceeding expectations. Provide the highest level of customer service possible when communicating and interacting with guests. Assist in maintaining a clean and operational facility.

In-depth knowledge of sales practices and techniques. General understanding of the fitness industry. Ability to work with computers. Must have good interpersonal communication skills. Excellent customer service skills. Independent, self-starter with strong organizational skills. Must be a team player.