LAX - Airport Coordinator (Summer 2025)

LAX Airport Coordinator (Summer 2025) at Rustic Pathways    The Company  Rustic Pathways is a student travel organization that offers the world's finest experiential education, community service, foreign language, and adventure programs.

Our destinations stretch from the white-sand beaches of Fiji to the rainforest canopies of Costa Rica to Australia's Great Barrier Reef, and many places in between.

We provide superior quality travel and community service in some of the world's most welcoming countries for students.

Rustic Pathways demands professionalism and integrity across all of our operations, insists on quality in all aspects of our programs, and places a strong emphasis on the safety and well-being of our students and staff.

We empower students through innovative and responsible travel experiences to positively impact lives and communities around the world.  The Position  This position is for highly motivated and passionate individuals who value experiential education, international travel and thrive in often chaotic environments.

This position starts at the beginning of June and will end in mid-August.

Airport Coordinators work directly with our students and Flight Leaders in one of our gateway airports LAX International Airport in Los Angeles .

They ease the airport hustle and bustle as students embark on and return from their journey with us.

Airport Coordinators must be able to coordinate, track, and account for every student in the airport, which can range from 40 to 200 students on our busiest travel days.

They must also keep track of flight information for the domestic and international flights our students travel on.

Being flexible and adaptable to ever-changing conditions regarding flight delays, cancellations, re-routings, and ticket changes are imperative for Airport Coordinators.  Airport Coordinators are usually the first person our families meet at the airport.

They impact our families by calming fears and trepidations, getting students excited for the amazing opportunity ahead of them, and guiding everyone involved as students depart for their program and return to the US.  This is a seasonal, part-time (two-five days a week), non-exempt position that does not travel.

This position may be asked to travel on short notice as a back-up option for sick or absent Flight Leaders.

Responsibilities  You work with another Airport Coordinator and the Flight Leaders at one of our gateway airports - LAX International Airport in Los Angeles - to accomplish the following :

• Protect the safety of students and abide by Rustic Pathways' zero-tolerance policy for inappropriate behavior.
• Escort students throughout the airport.  Provide clear instructions and directions to our students and Flight Leaders about airport procedures including check-in, security checks, and departure and arrival gates.    Give instructions to Unaccompanied Minor Coordinators as necessary.
• Account for every student on the group flight that is departing and arriving that day.  Guide, protect, and support all students on departure and return days.

Follow and implement all safety procedures and policies during interactions with students and potentially their parents.  Keep the Unaccompanied Minor Coordinators, Flight Leaders, and Rustic Pathways office staff updated on student well-being and flight information.  Respond calmly to issues as they arise.  Act as a role model and mentor for our students by embodying RP’s mission, vision, and values  Other duties as reasonably requested.  Job Qualifications :

Certifications must be submitted approximately 2 weeks before the summer start date.  Experience in the following areas :

Knowledge, Skills, and Abilities :

Effective customer service capabilities.  Able to maintain excellence under pressure and ever-changing conditions.  Patient, enthusiastic, and solution-oriented.  Sound knowledge of domestic & international travel trends.  Understands airport procedures including check-in, security checks, onsite ticket re-booking, and departure and arrival procedures.    Passion for international travel and appreciation for diversity in cultures and experiences.  Understands the value of experiential education and travel for high school students.  Compensation :

Location :

Schedules will vary depending on the airport location.  Equal Employment :

All employment decisions at Rustic Pathways are made without regard to race, color, religion, sex, national origin, disability, age, genetic information, veteran status, or any other class protected by law.

At-Will Notice :