Booking & Reservations Specialist

Job Title : Booking & Reservations Specialist

Location : United States, United Kingdom, Australia, New Zealand, Mexico, Caribbean islands, or Europe

Job Type : Full-time / Remote

Job Description :

Join Xperience Xscape Travels as a Booking & Reservations Specialist !

We are expanding our team and seeking motivated individuals who are coachable and ready to learn. No prior experience needed — we offer full training to help you succeed. You will be responsible for helping customers book their travel experiences, handling inquiries, and ensuring all bookings go smoothly.

Responsibilities :

Assist customers in booking travel arrangements (flights, hotels, tours, etc.)

Answer inquiries via phone, chat, or email

Provide exceptional customer service and resolve issues promptly

Process reservations and confirm travel details

Ensure accurate record-keeping of bookings

Work within set guidelines to meet customer satisfaction targets

Follow company processes for payment and cancellation policies

Requirements :

Must be coachable and eager to learn

No previous experience necessary — full training provided

Must be located in United States, United Kingdom, Australia, New Zealand, Mexico, Caribbean islands, or Europe

Strong communication skills

Ability to work independently in a remote environment

Basic computer skills

Flexible hours and strong time management skills

What We Offer :

Full training provided

100% remote work

Flexible schedule

Competitive compensation

Growth opportunities within the company