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IT Program Manager
IT Program ManagerLHH US • Redwood City, CA, US
IT Program Manager

IT Program Manager

LHH US • Redwood City, CA, US
9 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About the role

We're looking for a seasoned IT leader who can own governance, risk, and compliance for a modern Registered Investment Advisor (RIA) environment-without managing a large internal team. You'll be the point person for policies, change control, vendor oversight (especially our MSP), and regulatory alignment (SEC / FINRA), ensuring our tech ecosystem is secure, efficient, and audit-ready.

What you'll do

  • Own the policy lifecycle - Drive the creation, revision, and maintenance of IT policies, procedures, and documentation in close partnership with Compliance; champion adoption across the firm (10+ years of hands-on ownership).
  • Keep operations compliant - Ensure day-to-day IT practices align with SEC , FINRA , and cybersecurity requirements, translating regulations into pragmatic operational controls (2+ years).
  • Run change governance - Lead and enforce IT change management : review / approve non-standard software and hardware changes, distribution list updates, and security-sensitive requests; uphold strong separation of duties and traceability (6+ years).
  • Oversee our core application stack - Provide governance across Salesforce , Microsoft 365 (no tenant admin required), Zoom (administer), and RIA-specific tools such as eMoney Advisor , Plaid , RIA Money Transfer App , and Airtable .
  • Shape the roadmap - Partner with executive leadership to define the IT strategy and multi-year roadmap; deliver crisp briefings and presentations to senior stakeholders (2+ years of exec-level presentation experience).
  • Lead MSP management - Hold our MSP accountable for cost, execution quality, and roadmap outcomes. Review agreements and SLAs, recommend / negoti-ate improvements, and conduct regular performance reviews and audits.
  • Elevate our ecosystem - Evaluate and recommend technologies that strengthen security, increase efficiency, and improve compliance posture.
  • Guide secure procurement - Coordinate with the MSP to assess, approve, and facilitate hardware acquisition aligned to business needs and security standards.
  • Drive initiatives - Manage IT projects and implementation efforts in a fast-moving, growth setting; prioritize outcomes, metrics, and continuous improvement (4+ years).

What you'll bring

  • Career snapshot - ~5 years as a hands-on technologist (e.g., networking, systems, apps, security, help desk / desktop), ~3 years in IT management, and ~2 years with primary responsibility for governance, compliance, and risk.
  • Operating model - No direct reports; excels at influencing and managing through vendors / MSPs to deliver results.
  • Regulatory fluency - Consistent, practical application of SEC / FINRA frameworks within financial services or adjacent regulated environments.
  • Communication & leadership - Executive-ready storytelling, clear documentation, and the ability to translate complex requirements into action.
  • Nice-to-have extras

  • WISP stewardship - Experience maintaining a Written Information Security Program and ensuring controls are enforced (strong plus).
  • Audit leadership - Background leading IT audits, risk assessments, and security reviews; proven ability to close findings and harden controls.
  • Where you've thrived

    Candidates from peer investment managers are encouraged to apply. Experience at firms like Rockwood Capital (or similar) is a plus, not a requirement.

    Why this role is compelling

  • A high-impact, individual-contributor opportunity with executive visibility
  • Influence architecture and controls across a modern RIA application landscape
  • Lead outcomes through MSP governance rather than managing a large internal team
  • Pay Details : $120,000.00 to $170,000.00 per year

    Search managed by : Jeff Schweiger

    Equal Opportunity Employer / Veterans / Disabled

    Military connected talent encouraged to apply

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate -privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
  • Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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    IT Program Manager • Redwood City, CA, US

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