Consumer Access SpecialistOcala, FL

Consumer Access Specialist

At AdventHealth Ocala, we relentlessly pursue better health care. It's a rewarding journey one that challenges us in the best possible way and inspires us to imagine what medical care can and should be. We are a nationally recognized medical center with 425 acute-care beds, serving our neighbors in Ocala and Marion counties and the surrounding areas. If you're looking for Ocala hospital jobs, you might be a good fit for our team of Ocala nurses, medical assistants, nurse assistants, patient care and health administration professionals. When you're ready to elevate your career in health care, we invite you to explore the variety of medical jobs in Ocala and our open positions at AdventHealth Ocala.

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The role you'll contribute :

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and / or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you'll bring to the team :

Proactively seeks assistance to improve any responsibilities assigned to their role

Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience

Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area.

Meets and exceeds productivity standards determined by department leadership

Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department

Qualifications :

High School Grad or Equiv and 1 years experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.