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DDD Care Manager

DDD Care Manager

SYNERGY HomeCareMesa, Arizona
12 days ago
Job type
  • Full-time
Job description

Synergy HomeCare of the East Valley is growing, and we are looking for a dynamic individual to join our team!!!

At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. We are seeking a Support Coordinatro to join our independently owned and operated national agency. This individual must be eager to make a difference and be willing to be cross trained in other areas of the business.

Care Manager Benefits include :

  • Competitive pay ranges between $50,000-$62,000.
  • Paid earned vacation
  • Liability Insurance, Workers’ Compensation coverage, and unemployment insurance.
  • Weekly Pay
  • Medical Coverage
  • A fun team environment
  • Advancement opportunities

Care Manager Primary Responsibilities :

  • Schedule caregivers with clients and communicate to all parties
  • Conduct / train Article 9 and prevention and support classes to all employees
  • Conducts daily / weekly reporting
  • Conducts quality calls and quality visits
  • Confirm and update caregiver availability including vacation, sick time, and holidays
  • Varifies payroll daily
  • Establishes and build realtionships with contract providers to gain new clients and understand their needs
  • Respond to employment leads regarding open positons with possible clients
  • Document skills and attributes of caregivers to ensure strong matching to clients
  • Follow up with new caregiver hires to explain the scheduling process
  • Establish a great rapport with caregivers and clients
  • Obtain ISP updates and enter HAB goals as per the ISP
  • Ensure that authorization is in place prior to services starting
  • Is on call as per on call calendar requirements
  • Follow up on all new leads, track needs and staff appropriately

    • Care Manager Requirements :

  • Experience – One year experience in a home care setting preferred, and understand the DDD industry, and be willing to obtain Article 9 instructor certifications
  • Education – Associates degree in any field
  • Skills – Exceptional customer service skills, time management skills, excellent communication skills, willingness and able to become if not already an Article 9 and prevention and support instructor. Must be able and willing to train, mentor, interview and hire all new team members.
  • Characteristics  – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn.
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