Zone Team Leader

Zone Team Leader

Join our team and live the Ollie-tude! Ollie's Core Values : Be a team player, be caring, be value obsessed, be committed, be growing, and be real. Ollie's Associate Benefits include medical, dental, vision, and RX coverage after 90 days of employment, 401K with a generous company match, strong career growth and talent development culture, 20% associate discount on all Ollie's purchases, and a vast array of voluntary benefits.

Position Overview : The Zone Team Leader (ZTL) is required to provide guidance and direction for the successful operation of a particular zone of the overall retail sales floor of a store location. The ZTL oversees a team that is passionate about merchandising and selling merchandise, as well as ensuring an exceptional associate and customer experience. Responsibilities include all aspects of merchandising and customer service oversight.

Primary Responsibilities : Successfully execute established procedures for the assigned store zone, ensure store standards and company programs meet all operational expectations, oversee the door to floor process, provide supervisory responsibility, ensure associates are provided daily tasks, and ensure customer service standards meet company expectations. Additionally, ensure proper scheduling and staffing, communicate company directives, and perform all functions to open and close the store when needed.

Qualifications : High School diploma or equivalent required, minimum of two years' retail experience in a supervisory role, ability to work evenings, weekends, and holidays, ability to read, write, and speak English, ability to exercise sound judgment, ability to preserve confidentiality, accuracy and attention to detail, ability to organize and prioritize tasks, knowledge of industry terms and processes, ability to effectively communicate and delegate tasks, and outstanding interpersonal and listening skills.

Physical Requirements : Ability to lift and carry up to 50 pounds, push and pull up to 35 pounds, stand for extended periods, bend and twist frequently, grip, reach, and pinch with arms and hands frequently, squat, kneel, balance, and climb occasionally, and ability to work in a constant state of alertness and safe manner. Must have the ability to operate a motor vehicle and have a valid state issued license.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.