Team Leader (Liens)

Job Title

This is a remote position.

Company Mission

Our mission is to reduce the cost of capital across the world.

About the Company

We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook) and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others. Our work involves building the world's first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards.

We're looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent, motivated, intense, and interesting people to support the company in its goal of offering cutting-edge products and excellent customer service to its clients.

Cultural Values

• Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details.
• Minimalist - We are spartan in our design, in our code, and even in our processes.
• Speed of execution - We move fast & value decisiveness. We think speed drives quality.

Job Summary

The Team Lead for Liens is responsible for overseeing the liens operations team, ensuring efficient execution of processes, achieving service level agreements (SLAs), and proactively managing escalated issues related to liens and titles. This role requires extensive experience in lien management, leadership capabilities, and strong problem-solving skills to streamline workflows and maintain compliance with financial regulations.

The ideal candidate is highly organized, detail-oriented, and effective at leading teams in a fast-paced environment.

Responsibilities

Team Management & Execution :

Escalation Management :

Compliance & Quality Assurance :

Process Optimization :

Stakeholder Communication :

Requirements

Key Competencies

Qualifications

Location : HQ - Burlingame, CA (San Francisco Bay Area). Remote work - Rest of the US, Philippines.