This role is based on-site in our Charlotte, NC office 4 days a week, with 1 day per week of work from home flexibility.
Schleich USA, Inc., a trusted name in the global toy industry, is seeking an organized and results-oriented Office Administrator to keep our North American HQ office and facilities running smoothly. The ideal candidate is service-minded and professional, keen to interact with all levels of the organization as well as multiple external service providers. This role reports to the North America Director of Operations and involves both planned office-related projects and reactive maintenance as well as general office support, indirect purchasing, insurance, certification, and recordkeeping related to local or state safety compliance.
Our very competitive offerings include 6+ weeks paid time off, FREE medical / dental / vision insurance for you AND all dependents , unlimited online professional training, a casual and fun office environment, along with many other offerings like 401k, parental leave, life and AD&D insurance, employee discounts, and tuition reimbursement, etc. Not to mention the fact that you'll be working for an international toy company, loved by kids and adults alike for nearly 90 years!
If you've 'checked the boxes' above, keep reading... and we look forward to hearing from you about the opportunity to join a global market leader in the figurine and playset business, sold in over 70 countries and charming both parents and children alike for 95 years!
Key Responsibilities
40% - Office Management
Travel & Event Coordination
- Book business trips, including flights, hotels, transportation, and visa arrangements
- Manage expense reports
- Support the planning and execution of on-site and off-site meetings, events, and team gatherings
Meeting & Facility Support
Organize and set up meetings, including scheduling rooms, coordinating attendees, and preparing agendasEnsure all meeting rooms are equipped and functioning (microphones, cameras, projectors, laptops, etc.)Troubleshoot or coordinate technical support for meeting equipment as neededOffice Operations
Maintain office supplies, kitchen stock, and equipment inventoryLiaise with vendors, service providers, and building managementEnsure the office is clean, safe, and functionalAdministrative Support
Support onboarding for new employees (workstation setup, badges, welcome materials)Manage incoming / outgoing mail, deliveries, and courier servicesMaintain office records and documentationKeep the document storage for building, equipment, inspections and insurance updatedCommunication & Culture
Serve as the first point of contact for office-related inquiriesSupport company-wide initiatives and foster a positive workplace cultureMaintain internal communication boards or tools as needed40% - Building Management
Project-based approach for renovations / re-modeling in the office and the warehouseMain contact for external vendors including, but not limited to :Alarm & Security ServicesElectrician (+physical network cabling) & Pluming Services (heating / AC support)Cleaning ServicesHospitality Services (Cafeteria)HVAC ServicesLandscapingMain contact for LandlordMain contact to Tenant (currently ServCon)Main contact for building-related inspections and certifications (non-warehouse)Ensure posting of all appropriate safety or inspection signage (non-warehouse)Responsible for office equipment including, but not limited to :Furniture (including workplace installations / movements)
PrintersConsumables (office and cafeteria equipment)Creation and maintenance of site disaster recovery planRecordkeeping and maintenance of building or liability-related insurance, licensing, certification and local / state safety complianceOther building or safety-related duties as assigned20% - Indirect Purchasing
Setup and ownership of centralized purchasing accounts (Amazon, Walmart+ and others)Vendor Setup and Maintenance in SAPCreation and maintenance of Purchase Requisitions and Purchase Orders in SAPOverseeing contracts of vendors related to indirect purchasing in Schleich Contract Management SystemClose collaboration with Indirect Procurement Team in GermanyQualifications
Bachelor's degree or equivalent combination of education and experienceMinimum 2 years' experience in an office and / or building support role with varied responsibilities similar to those listed hereCompetency in MS 365 (Word, Excel, PowerPoint)Experience in Concur travel and expense system and SAP purchasing function is a plusAbility to collaborate effectively with internal teams to achieve project goalsStrong attention to detail and good follow-throughPatience and professionalism when communicating with internal customers and partners as well as external vendorsSchedule flexibility, including nights and weekends if an emergency maintenance or non-operating hours project arisesAbility to travel locally up to 5% (errands to pick up supplies, local trainings, etc.)Openness to acquire facilities management or other training / certification if neededAbility to lift and move up to 40 pounds during installation projectsSchleich is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
