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Information Technology Support Specialist
Russell TobinSouth Jordan, UT, United States30+ days ago
Job type
- Full-time
Job descriptionInvestigate, diagnose, resolve and recover hardware / software issues 🖥️🛠️ Install, modify, run diagnostic programs, and repair computer hardware / peripherals and software 🧰💾 Handle incoming phone calls regarding customer service inquiries 📞 Respond with accuracy and efficiency while meeting performance metrics 📊 Troubleshoot and resolve concerns while ensuring a positive experience 🙋♂️✅ Maintain accurate records of customer interactions and transactions 📝
Service Desk Agent – Full-Time Opportunity
Location : South Jordan, UT (Hybrid)
Schedule : Full-Time (Hybrid)
Pay : $21 / hour
Overtime Pay : ~$30 / hour
Are you passionate about providing exceptional customer service? 🌟 We're seeking a Service Desk Agent with 6 months to 2 years of experience (internships count! 🙌) to join the team of a leading investment banking firm 💼💹
Ideal Candidate :
- Recent grad with a Bachelor’s degree 🎓
- Experience or internship in a related field 💻
- Strong communication , problem-solving , and organizational skills 🧠🗂️🗣️
- Preference for candidates with at least one of the following :
- College Degree
- Previous contact center experience
What You’ll Do :
Why Join Us?
Gain valuable experience with a top-tier financial institution 💼🏦
Work in a fast-paced, team-oriented environment that supports career growth 🚀🤝
Enjoy the flexibility of a hybrid schedule 🏠🏢
Overtime opportunities available with competitive pay
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Information Technology Specialist • South Jordan, UT, United States