Customer Service RepresentativeAcro Service Corp • Louisville, KY, US

Customer Service Representative

Acro Service Corp • Louisville, KY, US

3 hours ago

Job type

Full-time

Job description

Job Title : - Customer Service Representative

Duration : - 12

months position (May go Longer)

Location : - Louisville, Kentucky

Work Hours : - Second Shift (02 : 00 PM to 10 : 00 PM)

Job Description : -

Receives processes and verifies the accuracy of orders from customers and customer purchase orders.

Initiates required action for response to customer service requests for order changes including the maintenance of order information files and communicate changes to the appropriate personnel.

Receives inquiries from and / or contact the company's customers to resolve a variety of order related issues.

Loads and maintains bills of material (BOM's) for the plant.

Maintains and updates routing instructions per customer.

Operates a computer workstation to obtain and extract order information and provides Customer Service management with the data for inclusion in reports.

Performs assigned system maintenance to various electronic order files.

Makes required changes / updates in SAP system per production requirements, BOM's, relief files, etc.

Develops and recommends changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the Customer Service Department.

Prepares, generates and distributes daily reports and order acknowledgments to appropriate personnel.

Prepares invoices and tests certificates for shipments of finished goods and customer samples.

Assists in APQP process with Quality Department.

Provides back-up support to other group members (i.e. Supervisor, Inventory Specialist) in the performance of job duties as necessary.

Performs other duties as required.

Skills Required

High school diploma or GED.

2+ years of previous customer service experience in an automotive manufacturing environment preferred.

Must demonstrate good oral and written communication skills.

Detail oriented and ability to work in a team environment.

Must be able to communicate with Production to meet customer demands Strong communication skills Excellent computer skills (MS Office products).

Must have the ability to work overtime and weekends as required.

Ability to work with little or no supervision and to plan, organize and set priorities.

Ability to organize and prioritize own work to ensure daily workload is completed; to react and perform under stress and to exercise independent judgment in work environment

Create a job alert for this search

Customer Service Representative • Louisville, KY, US

Related jobs

Customer Service Representative

U-Haul • Louisville, KY, US

Full-time

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show more

Last updated: 30+ days ago • Promoted

Service Delivery Representative

Kentucky Staffing • Shepherdsville, KY, US

Full-time

Client Services Representative.The client services representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status...Show more

Last updated: 18 hours ago • Promoted • New!

Diesel Fleet Techs - Earn $26-$32.64 / Hour - $5k Sign-On + Benefits

Sysco • Underwood, IN, US

Full-time

Sysco is Now Hiring Diesel Fleet Technicians Lvl.Hour • Plus a $600 Annual Boot & Tool Allowance.Up to $5,000 Sign-On Bonus for New Hires. We offer our colleagues the opportunity to grow personal...Show more

Last updated: 2 days ago • Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPA • Henryville, Indiana, us

Remote

Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more

Last updated: 30+ days ago • Promoted

Virtual Care Physician

QuickMD • Scottsburg, IN, United States

Full-time

About QuickMD : QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essenti...Show more

Last updated: 1 day ago • Promoted

Customer Service Representative

Big I Kentucky • Louisville, KY, US

Full-time

Customer Service Representative.The Customer Service Representative at Local Choice Insurance is responsible for maintaining solid customer relationships by handling customer inquiries and concerns...Show more

Last updated: 30+ days ago • Promoted

Customer Service Representative

Dal-Tile • Louisville, Kentucky, United States

Full-time

Quick Apply

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as...Show more

Last updated: 18 days ago

Promotional Customer Service Representative – Entry Level

New Catalyst Incorporated • Louisville, KY, US

Full-time

Quick Apply

We are hiring immediately for Entry Level Promotional Customer Service Representatives to support live events, outreach programs, and face-to-face marketing campaigns. This is an ideal opportunity f...Show more

Last updated: 2 days ago

Travel Telemetry RN - $2,137 per week

Voca Healthcare • Scottsburg, IN, United States

Full-time

Voca Healthcare is seeking a travel nurse RN Telemetry for a travel nursing job in Scottsburg, Indiana.Job Description & Requirements. Benefits available on 1st of the month after start : .Voca Health...Show more

Last updated: 8 days ago • Promoted

Customer Support Representative

VirtualVocations • Louisville, Kentucky, United States

Full-time

A company is looking for a Member Experience Team Member Tier 1.Key Responsibilities Serve as the first point of contact via multiple channels, providing professional support Investigate and res...Show more

Last updated: 30+ days ago • Promoted

Maintenance or Facilities or Service Representative- Distribution Center- Entry Level

MCKESSON • Shepherdsville, KY, United States

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...Show more

Last updated: 30+ days ago • Promoted

Customer Service

Lowes • Shepherdsville, KY, United States

Full-time

Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show more

Last updated: 30+ days ago • Promoted

Work-from-Home Tester - Try Online Side Gigs and Give Feedback

Finance Buzz • Henryville, Indiana, US

Remote

Temporary

We're on the hunt for curious, motivated individuals to test and review online money-making opportunities featured on FinanceBuzz. If you enjoy discovering new platforms and sharing your experience,...Show more

Last updated: 30+ days ago • Promoted

Customer Service Representative

Circle K • Louisville, KY, US

Full-time

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show more

Last updated: 30+ days ago • Promoted

Customer Service Representative

Third Party CS • Louisville, KY, US

Full-time

Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...Show more

Last updated: 29 days ago • Promoted

Customer Service Representative - 50k-60k / Year - Work From Home

Spade Recruiting USA • Hollow Creek, Kentucky

Remote

Full-time

Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more

Last updated: 30+ days ago • Promoted

Customer Service & Sales Representative

Rustman Agency • Louisville, Kentucky, US

Full-time

Quick Apply

Customer Service & Sales Representative.Remote | 100% Commission | Full Training Provided.The Rustman Agency is a mission-driven life insurance brokerage helping families across the U.We specialize...Show more

Last updated: 30+ days ago

Alterations Customer Service Representative

David's Bridal • Louisville, KY, US

Part-time

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply. At David's Bridal, we empower our customers and our employee...Show more

Last updated: 30+ days ago • Promoted