Collections Specialist

A company is looking for a Collection Specialist - Remote. Key Responsibilities Follow SOPs to reduce aging accounts receivable over 60 days Communicate with customers via phone, email, and letters to address inquiries and provide education on payment options Document all activities and prepare placement packages for potential litigation Required Qualifications High School Diploma or equivalent required Minimum 1 year of relevant work experience required Prior experience in call center, customer service, collections, or healthcare billing preferred Proficiency in Microsoft Office products, especially Excel, preferred Ability to work independently and manage time effectively preferred