Assistant Call Center Manager

Assistant Call Center Manager – Join America's Fastest-Growing Bath Remodeling Company!

At Bath Planet of St.

Louis , we’re revolutionizing the bath remodeling industry with stylish, affordable, and low-maintenance solutions for homeowners, commercial customers, and those with accessibility needs.

Our commitment to exceptional quality and craftsmanship has made us a trusted name in acrylic bath and shower solutions, and we're expanding our team to support this exciting growth!

We’re looking for an Assistant Call Center Manager to join our team and play a key role in managing and supporting our call center operations.

If you have strong leadership skills, thrive in a fast-paced environment, and have a passion for providing outstanding customer service, we want to hear from you!

What You’ll Do :

• Assist the Call Center Manager in recruiting, training, and overseeing a dynamic team of Call Center Representatives.
• Answer inbound calls and make outbound calls to support our customers' needs.
• Provide feedback, guidance, and ongoing support to ensure the success of our team.
• Manage team schedules and ensure coverage during peak hours.
• Meet and exceed weekly and monthly performance targets.

What We’re Looking For :

We offer a competitive salary  plus a comprehensive benefits package that includes :