Human Resources Manager

Job Description

Job Description

Job Description :

We are seeking a strategic and detail-oriented Human Resources Manager, to lead key HR functions, with a primary focus on organizational compensation, HR compliance reporting, benefits management, and supporting talent acquisition. This role plays a critical part in ensuring operational excellence within the HR team and across the organization. You will manage one direct report responsible for employee relations and leave management, as well as an administrative support team member, while partnering cross-functionally on compensation, benefits, and recruitment initiatives.

Responsibilities :

• Lead and manage complex or escalated employee relations matters, including conducting thorough investigations into allegations of misconduct, policy violations, and workplace concerns; provide guidance to leaders and employees on appropriate resolution strategies in alignment with company policies and employment laws
• Lead compensation program design and support annual planning (merit, bonus, job evaluations)
• Oversee employee benefits programs and lead open enrollment in collaboration with brokers and vendors
• Manage HR compliance initiatives including 401(k) audits, EEO-1 reporting, pay equity, and other required filings
• Supervise employee relations and leave administration through a direct report; serve as an escalation point for complex issues
• Support recruiting efforts as needed, including sourcing and onboarding for key roles
• Maintain accurate HR documentation and reporting to support audits and internal decision-making
• Partner with leadership on organizational planning and updates to job descriptions and org charts
• Deliver training and guidance on HR policies, benefits, compensation, and compliance

Education & Other Minimum Requirements

Competitive pay with bonus, and a comprehensive benefits package that includes, but not limited to :

Learn more about our benefits by viewing our 2025 Employee Benefits Brochure.

Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise.

Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management.

Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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