Customer Service Representative

Job Description

Job Description

We are looking for a meticulous onsite Customer Service Representative to participate in a unique, short-term focus group for a law firm in Honolulu, Hawaii. This contract position offers an engaging opportunity to provide feedback on attorney presentations while completing questionnaires and sharing your insights. Ideal candidates will bring strong customer service skills and a knack for clear communication. To apply, please call us at 808-531-0800. Due to the nature of this opportunity, preference will be given to Oahu residents.

Responsibilities :

• Attend and actively participate in focus group sessions to evaluate attorney arguments.
• Provide constructive feedback on presentations and legal arguments with careful attention to detail.
• Complete questionnaires accurately and thoroughly during and after the sessions.
• Collaborate with other participants to discuss and analyze key points from the presentations.
• Follow all instructions and guidelines provided to ensure a smooth and productive focus group experience.
• Maintain punctuality and reliability throughout the duration of the contract.
• Uphold confidentiality regarding focus group content and discussions.
• Proven experience in customer service or clerical roles, showcasing strong interpersonal skills.
• Excellent attention to detail and the ability to provide thoughtful, constructive feedback.
• Reliable and punctual, with a commitment to completing the short-term contract.
• Strong written and verbal communication skills to articulate insights effectively.
• Comfortable working in a collaborative environment with other focus group participants.
• Basic understanding of focus group dynamics and willingness to engage fully in discussions.