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Program Delivery Manager, Northern California
Program Delivery Manager, Northern CaliforniaJLL • Santa Clara County, California, USA
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Program Delivery Manager, Northern California

Program Delivery Manager, Northern California

JLL • Santa Clara County, California, USA
27 days ago
Job type
  • Full-time
Job description

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this job involves :

We are seeking an experienced Program Delivery Manager to lead multiple operational programs within our Bay Area portfolio. Reporting to the Senior Facilities Manager you will oversee Events Commute Customer Engagement and Tenant Services programs while working within our Integrated Facilities Management (IFM) model. This role drives operational excellence through strategic planning and coordination directly contributing to JLLs mission of creating transformative solutions for the real estate industry while enhancing client satisfaction across our Northern California operations.

What your day-to-day will look like :

  • Lead and oversee Bay Area portfolio operations across Events Commute Customer Engagement and Tenant Services programs
  • Drive operational excellence through strategic planning scheduling and coordination of multiple initiatives
  • Partner with internal stakeholders to elevate and expand program offerings across the portfolio
  • Manage vendor relationships program documentation and Standard Operating Procedures (SOPs)
  • Oversee internal communications including graphic design workflows and newsletter development
  • Lead portfolio-level budget and financial management with data collection analysis and reporting
  • Coordinate with GREF and JLL Integrated Facilities Management partners to ensure seamless service delivery.

Required Qualifications :

  • 5 years of program management experience preferably in community engagement and / or hospitality
  • 5 years of Facilities Management experience with strong knowledge of FM processes
  • Proven track record in communications strategy and budget management
  • Strong business acumen with corporate infrastructure knowledge
  • Excellent written and verbal communication skills with professional demeanor
  • Proficient in Microsoft Office Suite (Outlook Excel Word).
  • Experience working in professional corporate environments with stakeholder management capabilities.
  • Preferred Qualifications :

  • CMMS (Computerized Maintenance Management System) knowledge
  • Experience in high-profile corporate settings with complex operational requirements
  • Background in stakeholder management across diverse organizational levels
  • Proactive and hands-on mentality with strong initiative and leadership skills
  • Team-oriented approach with excellent problem-solving abilities.
  • Location : Onsite

    At JLL we are collectively shaping a brighter way for our clients ourselves and our fellow employees. We choose to take the more inspiring innovative and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration locally and across the globe which allows us to create transformative solutions for the real estate industry. We support each others wellbeing and champion inclusivity and belonging across teams.

    JLL is an Equal Opportunity Employer committed to diversity and inclusion.

    Estimated compensation for this position :

    100000..00 USD per year

    This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

    Location :

    On-site Santa Clara CA

    Job Tags : GREF

    If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

    Personalized benefits that support personal well-being and growth :

    JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include :

    401(k) plan with matching company contributions

    Comprehensive Medical Dental & Vision Care

    Paid parental leave at 100% of salary

    Paid Time Off and Company Holidays

    Early access to earned wages for hourly employees through Daily Pay

    JLL Privacy Notice

    Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data please view our Candidate Privacy Statement .

    For additional details please see our career site pages for each country.

    For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here .

    Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

    I want to work for JLL.

    Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.

    Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

    Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

    California Residents only

    If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

    Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

    Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

    Accepting applications on an ongoing basis until candidate identified.

    Required Experience :

    Manager

    Key Skills

    Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Program Manager • Santa Clara County, California, USA

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