Sr. Specialist, Benefits

Sr. Specialist, Benefits

This position supports the benefits team with the implementation, administration, and coordination of General Dynamics employee benefit programs. The individual will provide critical analytical and technical support in the delivery of benefit programs. The Senior Specialist will help support the Benefits Manager and serve as a strong team leader. We are looking for an independent self-starter who is a strong multitasker and a resourceful results-oriented thinker.

Responsibilities

Ensure welfare programs are administered in accordance with the plan documents and applicable regulations. Research participant, record keeper, and business unit questions / issues related to the plans. Analyze data and various plan rules to determine appropriate resolution to non-routine situations. Work with management to escalate issues as required. Oversee day to day operations of the welfare programs (STD, LTD, Life, voluntary benefits, etc.). Responsible for state paid family leave implementations and ongoing support. Handle various participant appeals and document requests. Respond to various audit requests to ensure appropriate follow up and resolution by deadlines. Audits include employee benefit plan audits, DOL or other governmental audits. Effectively manage multiple, complex projects and deadlines, while maintaining a close working relationship with business units, internal teams, outsourced providers, and third-party vendors. Projects may be annual or ad hoc in nature. Typical projects include administration simplification, compliance items (e.g. summary plan description updates, ACA, PCORI, RxDC, Cafeteria plan NDT) among others. Support management of retiree benefit programs, research and resolve benefit administration issues and provide support with the annual valuation process. Utilize PeopleSoft and other databases to produce detailed analyses and reports around plan data, employee participation, eligibility criteria, and other metrics. Develop presentations for management as needed. Create or review written materials and memos to be used in employee communications and regulatory mailings. Continuously review existing processes with a goal towards improved efficiency and accuracy. Recommend enhancements to management. Responsible for updating and simplifying our contract management repository. Perform other duties as assigned.

Qualifications

Education and Certifications : BS / BA degree in Business Administration or related discipline or equivalent combination of education and experience to successfully perform the function of the job. Experience : Minimum 5 years of relevant experience working with cross-functional teams. Experience in benefit administration environment is preferred. Other Requirements : Up-to-date knowledge of employee benefit plans, including relevant federal and state regulations and legislation. Must possess excellent verbal and written communication skills and the ability to deal effectively with people at all levels. Must possess excellent attention to detail, analytical, reasoning, and problem-solving skills. Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously while adapting to changing priorities in a fast paced, deadline-oriented environment. Must possess professionalism, discretion, and good judgment. Demonstrated interpersonal and customer service skills. Must be able to work with little direction and handle several complex projects successfully and simultaneously while meeting deadlines. Must be able to work independently and under general supervision with outsourced providers and related third-party vendors. Proficiency in MS Office Suite, including Outlook, Word, Excel, and PowerPoint is preferred. Must be willing to work at the General Dynamics' Corporate Headquarters Monday through Friday and in emergency situations as needed.