EDI Operations Specialist

The EDI Operations Support Specialist is a dual-focus role is critical for ensuring smooth daily EDI operations and providing essential administrative and IT support for the office.

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Responsibilities :

• Oversee the daily flow of all EDI transactions, ensuring accurate and timely processing.
• Provide training and guidance on our internal EDI and ERP system to users.
• Provide first-line support for all EDI related issues, collaborating with internal and external teams to resolve problems efficiently.
• Serve as a key liaison between our employees and our external IT firm, managing ticket escalation and communication.
• Coordinate IT setup for all new hires and manage the account and system shut-off process for exiting employees with the external IT agency.
• Cover the reception desk, greet visitors, manage incoming mail, and answer the main office phone.
• Assist with various office management and administrative tasks.
• Be prepared to take on various ad-hoc operations and administrative projects as needed.

Experience :

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