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Senior Director, Transaction Management Lead, Americas (AMER)
Senior Director, Transaction Management Lead, Americas (AMER)JLL • San Jose, California, USA
Senior Director, Transaction Management Lead, Americas (AMER)

Senior Director, Transaction Management Lead, Americas (AMER)

JLL • San Jose, California, USA
23 days ago
Job type
  • Full-time
Job description

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

We are looking for a Senior Director Transaction Management Lead Americas (AMER)

Location : On-site / hybrid in Mountain Time / Pacific Time locations (preferred locations : San Jose Los Angeles Seattle Austin Dallas Denver San Diego Irvine San Francisco Sacramento and / or Portland OR).

We are seeking a Senior Director Transaction Management Lead to join JLL and lead a team responsible for executing a large volume and variety of real estate transactions that create enterprise value for one of JLLs largest technology clients.

The Senior Director Transaction Management Lead will be a player / coach responsible for both leading a distributed team and quarterbacking transactions to ensure a high level of client satisfaction. This individual will also ensure consistency in processes systems and position will report to the Regional Account Director and will have direct reports to support the function. The position is on-site and some travel will be required to support site selection activities face-to-face negotiations and client / team interactions on a periodic basis.

What this job involves

About the role

You will lead a high performing multi-disciplinary team to deliver Transaction Management solutions to one of JLLs largest global technology clients.

Overseeing a portfolio across the AMER region this position calls for a highly energetic leader with excellent communication portfolio management and client relationship management skills. Comfortable in working towards achieving performance targets you will be responsible to deliver a range of real estate and workplace solutions to a client seeking both the consistency and innovation that come from a closely integrated partnership with JLL.

The role will serve as the single point of client contact for all real estate transaction activity and deliverables in the AMER region in collaboration with regional leads for both Lease Administration and Project Management.

Critical responsibilities include (but not limited to) :

Transaction Program Management

  • Direct oversight for Transaction Managers and Analysts within region consisting of regular touch points guidance and support including participation in Work-in-Progress and Strategy & Planning Meetings to ensure consistency quality and completeness of deliverables
  • Independently manage and execute complex large and mid-size transactions with high level of proficiency and knowledge delivering measurable value by negotiating favorable economic and flexible lease terms for the client
  • Collect client requirements obtain market data review market reports retain real estate broker partners nationally oversee site selection and site evaluation create requests for proposals (RFPs) negotiate letters of intent leases purchase and sale agreements and prepare approval packages for clients senior management
  • Develop occupancy cost savings strategies develop and evaluate alternative occupancy solutions and financial structures and refine existing transaction processes and procedures
  • Proactively manage identify and present to client unforeseen transaction opportunities
  • Perform quality control in terms of consistency in transaction processes procedures and protocols as well as consistency in delivery of the transaction management function
  • Review commission invoices for accuracy and progress on payment; review Dealio for accuracy and assure it is updated regularly
  • Monitor transaction volume and overall team bandwidth to ensure balanced distribution and alignment with global gearing ratios
  • Direct ownership of the Critical Lease Event pipeline in region monitoring portfolio critical dates and identifying optimization opportunities in liaison with other stakeholders including active participation in strategic plan formation and implementation of the portfolio strategy
  • Direct ownership of the electronic project authorization program in region ensuring all deliverables are fully watertight
  • Direct ownership of broker partnership program in region setting expectations monitoring and scoring performance ensuring best-in-class service delivery across all transactions

Financial Analysis and Strategic Advisory

  • Demonstrate strong financial analytic skills (NPV / NER) and convey these to client through advisory financial storytelling
  • Support M&A communications portfolio integration and other downstream impacts
  • Work with BI / IT to customize reports dashboards and analytics specific to account team usage
  • Contribute to mid-quarter check-ins quarterly business reviews and other governance-related deliverables
  • Raising the Bar

  • Regularly liaise with other Regional Transaction Management Leads to share best practices
  • Leverage JLL AMER platform research team bringing research insights analytics and innovative ideas to regional client leadership
  • Implement and simplify best practices including the continuous improvement of process tools and templates
  • See around corners - providing actionable advice on mitigation of anticipated risks / taking advantage of opportunities
  • Proactively identify process in / efficiencies formulate and execute on implementation plans followed by tracking and demonstrating results
  • Client / Stakeholder Management

  • Establish and maintain effective relationships with client cross-functional regional leads to gain trust and support direct reports in delivering strategic recommendations ensuring a One Team approach to delivering transactions in region
  • Develop and maintain a detailed understanding of the clients business and key factors influencing their requirement for our services
  • Proactively identify manage and solution active awareness and escalations to mitigate financial and reputational risks to client and to JLL
  • Lead regular client meetings and conference calls including critical date reviews transaction-specific kick-off and progress calls as well as other special initiative / training sessions
  • Financial Management

  • Responsibility and ownership of the TM P&L in region
  • Support the bi-annual budget operating planning process
  • Responsible for the achievement of key performance indicators service levels and other measures as contracted
  • Bring the best of the JLL platform to the client by introducing innovative JLL products and services which may help the client achieve its business objectives
  • Manage the governance for the regional transactions team
  • Operations

  • Responsible for direct management of all resources involved in the delivery of services (e.g. talent acquisition / development performance assessment etc.)
  • Develop and implement a talent succession plan for the region
  • Responsible for the regional adoption and implementation of global technology systems to support service delivery to facilitate robust data analytics and comprehensive reporting
  • Innovate and refine standard operating procedures and processes for the region
  • Develop implement and manage all initiatives and programs for the region
  • Ensure regional alignment with global account standards (e.g. in reporting standard operating procedures systems and HR practices).
  • Client Relationship Management

  • Proven ability to delight clients and ensure a healthy long-term relationship
  • Experience balancing client demands with internal firm demands
  • Presence and credibility with all levels of an organization
  • Sound like you To apply you need to be / have :

  • 10-15 years of Transaction Management experience in a Corporate Real Estate environment
  • Strategic big picture thinker who is an expert in transaction management with a working knowledge of portfolio strategy occupancy planning and project management and demonstrated ability to lead complicated transactions across large enterprises and interdisciplinary teams.
  • Experienced in managing complex account and client organizational structures and direct reports
  • Experience in managing confidential initiatives and knowing when to escalate with urgency or how to de-escalate certain risks.
  • Demonstrated ability to work across business units / partners to deliver options and secure decisions
  • At ease operating from a blank sheet of paper - defining the program as it evolves and continuing to improve
  • Organizational savvy and agility
  • High level abilities with Microsoft Office (Excel Word PowerPoint)
  • Experience leveraging A.I. for increased productivity and efficiency
  • Excellent written and verbal communication skills
  • Every day is different and in all these activities wed encourage you to show your ingenuity.

    Estimated compensation for this position :

    100000..00 USD per year

    This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

    Location :

    On-site Austin TX Dallas TX Denver CO Los Angeles CA Portland OR Sacramento CA San Diego CA San Francisco CA San Jose CA Seattle WA

    If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

    Personalized benefits that support personal well-being and growth :

    JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include :

    401(k) plan with matching company contributions

    Comprehensive Medical Dental & Vision Care

    Paid parental leave at 100% of salary

    Paid Time Off and Company Holidays

    Early access to earned wages through Daily Pay

    JLL Privacy Notice

    Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data please view our Candidate Privacy Statement .

    For additional details please see our career site pages for each country.

    For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here .

    Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

    I want to work for JLL.

    Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.

    Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

    Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

    California Residents only

    If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

    Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

    Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

    Accepting applications on an ongoing basis until candidate identified.

    Required Experience :

    Exec

    Key Skills

    Category Management,Athletics,Customer,ABAP,Hydraulics,ITI

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Director Transaction • San Jose, California, USA

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