WingSwept is an employee-owned company seeking an Application System Administrator within our application development division, to provide both internal and external technical support for our web-based (CMTS) as well as other key applications within the company.
The responsibilities of the position will include :
- CMTS Software installation and updates in our AWS hosting environment as well as in customer Windows OS environments
- SQL Query writing and custom report making for customers
- SQL expertise to transform data for data migrations from old system into our system
- Assisting clients with migrating our application and data for server migrations
- DevOps in AWS, comfort with gitlab and terraform
- Monitoring, patching, new environment setups / tagging, backup setups for CMTS hosting
- AWS backup checks, backup and restore testing
- Documentation for Customer configurations / management and internal processes / procedures
- Security audits
- Process improvements and recommendations
- Technical architecture recommendations to senior programmers for consideration
- Security vulnerability scans and remediation for CMTS and other AppDev servers / environments
- Project management of short term and complex projects
- Data entry tasks associated with internal and external projects on a limited basis
- Investigate new technologies for use internally and in client environments
- Handle escalated customer support for internal and external customers
- SSL certificate installs and renewals in customer Windows OS environments for use with our CMTS software application
- Act as an engineering resource for any and all functions in the team as needed
- Identify risk and escalate to the appropriate resource for mitigation
- Keep information regarding our clients, their data, and other sensitive information confidential
- Work collaboratively with the Information Security Committee in order to reduce risk to WingSwept and our clients
Minimum requirements :
Each WingSwept employee is expected to adhere to our core values of being Honest, Eager, Accountable, Respectful, and a Team Player in all their interactionsMust be able to pass both Department of Defense and corporate criminal background checks and drug test. US citizenship is requiredHigh school diploma, at least two years of secondary education preferredMust be able to work a full-time 40-hour work week from our office in Garner, NCFive+ years of IT or related experienceGood verbal and written communication skills for daily interactions with employees and customersStrong analytical and problem-solving skillsAbility to provide leadership and mentorship to others and lead by exampleIf this sounds like a good fit for you, please apply today!
Equal Opportunity Employer M / F / Disabled / Veteran