Customer Service Reps

1301 N Elston Ave., Chicago, IL 60642

Service BDC Appointment Setter

Required : 2 years of Automotive BDC Experience

Excellent Income and Benefits!!

McGrath Acura of Downtown Chicago is a great place to have a rewarding career! We are seeking EXPERIENCED Service BDC Appointment Setters, to work in our beautiful dealership's busy call center, to answer a large volume of calls and internet requests, schedule service appointments, follow up with customers after service is completed, and more.

At least 2 years of automotive BDC experience is required. Ideal applicants will also be self-motivated, enthusiastic, and goal driven professionals who are masters of influence.

We provide excellent compensation and benefits, a friendly and professional work environment, and career advancement opportunities. Apply now and drive your career forward with this great opportunity.

Job Responsibilities - Service BDC Appointment Setter :

• Work in our busy call center to answer a large volume of calls and internet requests, schedule / reschedule auto repair / service appointments, follow up with customers after service has been completed to ensure their satisfaction, and more.
• Respond to a large volume of internet appointment leads via inbound and outbound calls and emails
• Make outgoing lead-based calls to ask customers to come to the dealership for service repairs and maintenance
• Participate in phone campaigns like calling customers whose brakes were close to needing replacement on their last visit, warranty reminders, safety recalls, etc.
• Be enthusiastic and provide excellent customer service
• Successfully manage tasks in a fast-paced environment
• Establish individual sales goals

Job Requirements - Service BDC Appointment Setter :

Full-time Benefits :

Required

Preferred

Job Industries