Client Service Associate
Department : Linked Light Pulse
Employment Type : Full Time
Location : Denver, CO
Compensation : $59,000 - $65,000 / year
Description
We are seeking a detail-oriented and proactive Client Service Associate to join our growing team in Denver, CO. The ideal candidate will serve as the primary point of contact for clients, ensuring their needs are met with professionalism, accuracy, and efficiency. This role requires strong communication skills, a service-driven mindset, and the ability to manage multiple client interactions daily.
Key Responsibilities
- Serve as the first line of support for client inquiries, requests, and concerns
- Build and maintain strong relationships with clients through consistent communication
- Coordinate with internal departments to fulfill client needs and resolve issues
- Manage and update client information in CRM systems
- Track and report client interactions to improve service delivery
- Prepare service summaries and assist with documentation for client accounts
- Ensure compliance with internal procedures and service-level agreements
Skills, Knowledge and Expertise
Bachelor's degree in Business, Communications, or a related field preferred1-2 years of experience in client service, account coordination, or administrative supportExcellent verbal and written communication skillsStrong organizational and time management abilitiesProficiency in Microsoft Office and CRM platformsA professional, client-focused demeanor and ability to work under pressureBenefits
Competitive annual salary ($59,000 - $65,000)Opportunities for professional development and career growthSupportive and collaborative team environmentPaid time off and holidaysHealth, dental, and vision insurance optionsOn-site training and continuing education programs