Talent.com
Customer Service Advisor

Customer Service Advisor

QGR Jiffy LubeOakton, VA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

What can you expect as an Automotive Customer Service Advisor?

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors truly love helping our customers be reviewing past service work and communicating the vehicle's needs. Our best will inquire about the customer and the vehicle's complaints and work with our technicians to find a correction. Our Customer Service Advisors love to engage with the customer and are always welcoming them with a smile. Some of the reasons our advisors love working with us are :

  • Efficient teams delivering timely inspections
  • The use of a cutting edge POS system that graphically illustrates our customers' needs based on the vehicles' manufacturer recommendations
  • Thorough technicians that deliver quality inspection reports
  • Steady flow of customers

What you will do :

  • Greet the customer and acknowledge their request
  • Check-In the customer and verify information
  • Be an expert on all sales processes and initiatives
  • Process phone calls in a professional manner. Encourage the customer to come in for service work.
  • Be comfortable selling to our customers our product offerings
  • Document, verbally communicate and sell the recommendations
  • Write estimates and order parts for services as needed.
  • Be able to create and bill out all sales orders.
  • Work towards achieving any company-set goals or objectives, including individual sales goals.
  • Keep pace with customers, balancing multiple priorities and using good judgement to manage time.
  • Build relationships with customers by communicating the status of their vehicle, promise time.

    • Benefits include :

  • Competitive pay (based on experience)
  • Matching 401K
  • On-the-job training with Award Winning Online Training Platform : Jiffy Lube University
  • We promote from within a commitment we are passionate about
  • No late evenings
  • Tuition reimbursement
  • Paid vacation and holidays
  • Medical insurance

    • Requirements :

    What are the Job Qualifications?

  • Driver's License
  • Ability to Stand on your feet for 10+ hours
  • Ability to speak English
  • Bi-lingual is a plus!
  • Previous sales experience is a plus - automotive is preferred
    • Create a job alert for this search

    Customer Service Advisor • Oakton, VA, US

    Related jobs
    • Promoted
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional CareersManassas, Virginia
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 4 days ago
    • Promoted
    SERVICE ADVISOR

    SERVICE ADVISOR

    Jim Coleman HondaClarksville, MD, US
    Full-time
    Jim Coleman Honda is hiring a Service Advisor!.The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in auto...Show moreLast updated: 30+ days ago
    • Promoted
    Service Advisor

    Service Advisor

    Toyota WoodbridgeWoodbridge, VA, US
    Full-time
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman.Because we're forwar...Show moreLast updated: 30+ days ago
    • Promoted
    Service Advisor

    Service Advisor

    Ourisman Ford of ManassasManassas, VA, US
    Full-time
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman.Because we're forwar...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    Pep BoysManassas, VA, US
    Full-time
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show moreLast updated: 30+ days ago
    • Promoted
    SERVICE ADVISOR

    SERVICE ADVISOR

    Accel Talent GroupLorton, VA, US
    Full-time
    Salary : $15 to $31 per hour (DOE).An integral and vital part of the customer service experience is the manner in which service personnel interact with our customers. This position is crucial to achi...Show moreLast updated: 30+ days ago
    • Promoted
    Service Advisor

    Service Advisor

    Ourisman SubaruWaldorf, MD, US
    Full-time
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman.Because we're forwar...Show moreLast updated: 30+ days ago
    • Promoted
    Service Advisor

    Service Advisor

    Audi FrederickFrederick, MD, US
    Full-time
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman.Because we're forwar...Show moreLast updated: 30+ days ago
    • Promoted
    Service Advisor

    Service Advisor

    Jim Coleman CadillacBethesda, MD, US
    Full-time
    Jim Coleman Cadillac is hiring a Service Advisor!.The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s.We are a local leader in a...Show moreLast updated: 2 days ago
    • Promoted
    Service Advisor

    Service Advisor

    Beyer Volvo Cars DullesSterling, VA, US
    Full-time
    We are seeking to add a highly-motivated, customer-focused.Volvo service customers' concerns.This position requires excellent communication skills and a high customer service orientation.C...Show moreLast updated: 30+ days ago
    • Promoted
    Service Advisor

    Service Advisor

    German Auto Group IncSpringfield, VA, US
    Full-time
    Careers Advancement Opportunities.The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.Ever...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Advisor

    Customer Support Advisor

    VirtualVocationsAlexandria, Virginia, United States
    Full-time
    A company is looking for a Customer Support Advisor.Key Responsibilities Engage in customer support activities through surveys and consultations Align engagements with specific areas of expertis...Show moreLast updated: 23 hours ago
    • Promoted
    Service Advisor

    Service Advisor

    Ourisman Chrysler Dodge Jeep Ram of WoodbridgeWoodbridge, VA, US
    Full-time
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman.Because we're forwar...Show moreLast updated: 30+ days ago
    • Promoted
    Service Advisor

    Service Advisor

    Lindsay Volkswagen of ManassasManassas, VA, US
    Full-time
    Automotive Service Advisor .If you are looking for a great career path with one of the best Auto Groups in the country, this may be the position and place you are searchin...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Advisor

    Customer Service Advisor

    QGR Jiffy LubeHerndon, VA, US
    Full-time
    What can you expect as an Automotive Customer Service Advisor?.As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcomin...Show moreLast updated: 30+ days ago
    • Promoted
    Service Advisor

    Service Advisor

    Ourisman Mitsubishi of LaurelLaurel, MD, US
    Full-time
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman.Because we're forwar...Show moreLast updated: 30+ days ago
    Service Advisor

    Service Advisor

    Advanced Auto TechLorton, Virginia, United States
    Full-time
    Quick Apply
    We’re looking for an experienced and motivated.If you’re confident talking with customers, thrive in a team setting, and enjoy helping people take care of their vehicles, this might be the perfect ...Show moreLast updated: 30+ days ago
    • Promoted
    Service Advisor

    Service Advisor

    AutoNationSterling, VA, US
    Full-time
    As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowle...Show moreLast updated: 5 days ago