Regional Practice Manager

Regional Practice Manager

Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patientsand our teamcan feel truly supported, every step of the way.

We're a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better.

Ownership Takes initiative, being accountable and caring about the outcome

Excellence Do what it takes to raise the bar, being an example for our colleagues, patients and partners

Getting to Yes There will be obstacles, but we find a way, even when there isn't a defined road forward

Curious & Inquisitive Always seek to gather information and knowledge, and understand the way

It's a Marathon, not a Sprint - We have large problems to solve, and they won't be solved overnight. We are persistent every day.

Role Overview : Regional Practice Manager

The Regional Practice Manager will contribute to the company's growth and quality through operational, clinical, and financial oversight of multiple infusion centers. The Regional Practice Manager will make sure our patients receive the highest level of care possible in infusion therapy. Location : Onsite, working within centers

Job Description

Responsible for the day-to-day operations of multiple infusion centers and ensuring high levels of patient and referring provider satisfaction

Hire, lead, manage and hold accountable high performing clinical and intake teams within your centers

Manage clinical and non clinical staffing to meet the business' and patients' needs

Ensure core processes are followed; recommend changes when appropriate

Manage facility issues as they arise

Manage staffing expenses

Address patient and referring provider concerns and feedback

Ensure a positive and collaborative work environment

Key Accountabilities

Intake Efficiency

Center NPS

Facility and Process Uniformity

Center Profit