Quality Outcomes Specialist / RN (CPHQ preferred) - Willowbrook

At Houston Methodist, the Quality Outcomes Specialist position is responsible for assessing and facilitating clinical systems and / or processes to ensure that care delivered is safe, effective, patient-centered, timely, efficient and equitable. This position identifies outcomes variances, taking initiative for timely resolution of potential concerns, and utilizes ability to synthesize an analysis of complex systems, developing and implementing solutions to improve complex processes and goals. Other responsibilities include supporting and promoting the organization-wide clinical performance improvement / patient safety program and culture; and serving as department resource for areas of expertise, sharing knowledge, effective tools and educational materials as appropriate.

PEOPLE ESSENTIAL FUNCTIONS

• Leads facility partners to bring expert assessment and problem-solving skills to ensure reliable, safe systems of care for all patients.
• Develops and maintains positive working relationships with leadership, physicians, colleagues and peers and works collaboratively to achieve desired outcomes.
• Collaborates and effectively communicates and drives culture of safety and high-reliability initiatives; partners with leadership and clinicians to implement improvements. Increases patient safety and evidence-based practice awareness and practice among clinicians and staff through mentoring and education. Manages project and process improvement expectations to stakeholders, sponsors and others advising them on project progress, potential issues, obstacles, conflicts or challenges.

SERVICE ESSENTIAL FUNCTIONS

QUALITY / SAFETY ESSENTIAL FUNCTIONS

FINANCE ESSENTIAL FUNCTIONS

GROWTH / INNOVATION ESSENTIAL FUNCTIONS

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

WORK EXPERIENCE

LICENSES AND CERTIFICATIONS - REQUIRED

LICENSES AND CERTIFICATIONS - PREFERRED

KNOWLEDGE, SKILLS, AND ABILITIES

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

ON-CALL

TRAVEL

Travel specifications may vary by department

Company Profile :

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women's services, neurology and neurosurgery, oncology, and primary and general medicine.

Houston Methodist is an Equal Opportunity Employer.