Business Intelligence Analyst, Urgent Care | Onsite, In-Person Role | Portsmouth, NH

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

The Business Intelligence Analyst will be responsible for developing and maintaining reports, dashboards, and data visualizations that support operational, financial, and clinical decision-making. This role requires advanced skills in transforming complex datasets into meaningful, actionable insights. The position will provide ongoing analytic support to the Urgent Care and Advanced Primary Care business functions, while maintaining a dotted-line relationship with Finance and IT for technical and analytic collaboration. The Business Intelligence Analyst reports directly to the Vice President of Urgent Care.

Please note, this role requires you be onsite in our Portsmouth, New Hampshire office Monday through Friday.

Your Impact

• Data Analysis & Insights

Analyze EMR, medical claims, and operational data to identify business challenges, evaluate opportunities, and recommend data-driven improvements.

Partner with business stakeholders to gather requirements and develop dashboards, visualizations, and solutions tailored to operational needs.

Manage and monitor data integrity, proactively identifying and resolving issues to ensure accuracy, reliability, and timeliness of reporting.

Document existing processes, data flows, and technical solutions to promote knowledge sharing and repeatability.

Who You Are

Why ConvenientMD?

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.