Treasury Specialist VII - Merchant Services Contract Manager

Statewide Agency Merchant Services Coordinator

The Maryland State Treasurer's Office controls the deposit, investment, and disbursement of all funds into and out of the State Treasury. This includes managing the State's master depository, disbursement, and merchant services needs, and the administration of the related contracts. This position is responsible for the oversight and contract management of the State's Merchant Services contract. As the State's sole Subject Matter Expert, the incumbent serves as the liaison between the State's merchant services provider and all State agencies utilizing this contract, encompassing approximately 600 merchant identification numbers (MIDs) to process more than $1.29 Billion in credit card transactions per year. Candidates must be able to apply contract management skills in the merchant services field. This is a unique opportunity different from its sales-driven counterpart in private industry, in which the successful candidate will be able to draw upon his / her knowledge of the merchant services industry and apply it by administering a program to effectively manage a Statewide contract with far-reaching impact, from every State agency that accepts payments down to the citizens making those payments.

Responsibilities as Statewide Agency Merchant Services Coordinator include :

• Coordinating new agency implementations; providing support and guidance in usage of gateways and merchant processing equipment; proactively analyzing agency needs and assisting with developing and implementing payment strategies, making recommendations on appropriate agency management of merchant processing solutions based on trends and account activity
• Ensuring agencies are compliant with contract requirements; conducts validations to ensure all MIDs, settlement accounts, agency contacts and credit card equipment are accurate and up to date in order to mitigate unnecessary risk exposure
• Educating agencies on updated credit card rules and regulations specified by merchant services provider
• Monitoring and upholding Payment Card Industry (PCI) compliance at all participating agencies in order to control interchange rates and mitigate fees and fines charged to agencies
• Reviewing all merchant services activity for all State agencies through online systems in order to document credit card activity; prepares reports detailing all transactions and fees paid by all State agencies; analyzes and summarizes data on total transactions, fees, net sales, etc.
• Collaborating with other banking division staff to identify reconciliation issues to the State's main general ledger and / or master depository account related to merchant processing transactions

Responsibilities as Statewide Merchant Services Contract Administrator include :

Qualified candidates should possess a Bachelor's degree from an accredited four year college or university, as well as a minimum of 2 (two) years work experience in the merchant services field demonstrating a thorough knowledge and understanding of the merchant services industry. Ideal candidates will also present a minimum of 1 (one) year work experience at a supervisory or management level, and / or in a leadership role in project management or contract administration.

In addition, preference will be given to candidates with the following :

All candidates will be subject to a background investigation including criminal and credit history. General questions may be directed to the STO Personnel Office at 410-260-7078. This is a management service, "at-will" position which serves at the pleasure of the Appointing Authority.

Job opportunities within the Maryland State Treasurer's Office are accessible through JobAps, the Statewide Recruitment, Examination and Applicant tracking system. By using the Department filter and highlighting "Office of the Treasurer," you can view all active recruitments within our agency. First time users can register for an account by selecting a position to apply for, choosing "I am a new user" at the bottom, then keying in the necessary fields.

Please upload a current copy of your resume with your application.

Go to www.jobaps.com / md to apply. Or you may fax your resume to 410-260-4090 or email to hr@treasurer.state.md.us.