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Case Manager

Case Manager

Hope for PrisonersLas Vegas, NV, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Case Manager : Work Schedule : Mon- Fri, 8 : 00 – 5 : 00

Do you want to make a difference for others come and join our team. Our company “Hope for Prisoners” assists with reentry by providing the formerly incarcerated long-term support and services as they work to reclaim their lives, families and standing in the community. We give them hope. Hope changes lives. HFP is a growing organization with strong community partners including Las Vegas Metropolitan Police Department and the Las Vegas faith-based community. Review our company website at : Home - Hope for Prisoners .

JOB SUMMARY : We are looking for someone who is motivated and passionate about helping others, and a commitment to delivering results by encouraging, guiding, supporting, and monitoring the success of client's career journey. The Career Advisor has a pivotal role on the team that will provide career counseling and coaching to assist clients enhance their training and professional skillset to obtain employment in their desired area. This position will be responsible for managing and supporting a caseload of clients as they navigate their employment journey. Familiar with case management processes, understanding of substance use disorders and treatment. Must have knowledge of barriers to entry into the workforce for the re-entry population and problem-solving approaches to assist clients with gaining employment.

Job Duties & Responsibilities

Coaching & Development

  • Develop career plans with participants that map the steps necessary to reach short- and long-term career and / or academic goals.
  • Utilizes industry standards to advise clients toward careers of interest and growth.
  • Conducts industry-focused assessments to gauge their readiness in various career pathways.
  • Maintains continuous contact with customers in caseload to provide on-going career services, case management, career advising, and regularly monitors progress to ensure completion of academic or occupational goals.

Job & Resume Preparation :

  • Ability to coach on resume writing, job search techniques and interview skills and develop / facilitate workshops on topics to client groups.
  • Coaches and instructs on resume and cover letter creation, job search techniques, interview preparation.
  • Provide job search assistance, including resume building and interview preparation
  • Facilitate connections with potential employers and negotiate job offers.

    • Career Assessments

  • Provides comprehensive career assessments that determine interests and aptitude for placements. The capability of assisting jobseekers in understanding career options based on their short and long-term career goals.
  • Assist clients in recommending helpful workforce programs and services at the local, state, and federal level that they are eligible to enroll and participate by conducting the intake process and completes program eligibility for various grant funded programs.
  • Conduct initial assessments and develop individualized employment plans for clients.
  • Familiar with varied assessments and tools for career exploration.
  • Uses information from assessments, evaluations, observations, and interviews to develop individual life / career plans.

    • Database Management / Files

  • Manages customer information and enters the required data (service codes and case notes) into the management information system(s) in a timely manner.
  • Observes, receives, and obtains relevant customer information for data entry and prepares customer files.
  • Maintaining accurate and up-to-date client files / records, including documentation of services provided and outcomes achieved.
  • Ensures that case files meet / exceed all local, state, and federal quality assurance requirements.

    • Case Management

    Manages a case load that may vary from 50-75 unique and individual clients.

    Knowledge of local agencies assisting with employment opportunities and placement.

    Community Partnerships

    Dependable and adaptable to the needs of a growing organization with strong community partnerships.

    Client Support

  • Conduct regular check-ins with clients and assess their ongoing employment needs.
  • Assists clients in making informed decisions by acting as their advocate regarding their developed case plan and program options.
  • Maintains up-to-date records on client efforts, progress, and support needs.
  • Records case and client information in client management software and accurately maintains all necessary forms and release forms.
  • Identifies and documents an individual's need for resources, services, and other support.
  • Coordinates the provision of services by diverse public and private providers.
  • Assists participants to identify and overcome barriers to program success.
  • Maintains client contact to monitor success and provides follow-up services, as necessary.
  • Identifies additional support and resources needed for client’s program success including family, finance, emotional, and physical and mental health issues.
  • Be available to clients who have completed active participation in the program to continue to assist in coaching and advising, as needed.

    • Requirements : Education

  • Bachelor’s degree in social work, psychology, education, counseling, or similar. Associates degree with three years of case management or an industry credential may be substituted for education.
  • Three (3) years of case management or an industry credential may be substituted for education. Preferred working experience in workforce development, WIOA, transitional housing programs, or similar grant-funded programs.

    • Required Experience

  • Type 45-55 WPM
  • Valid driver’s license and proof of insurance with good driving record.
  • Experience in developing case plans and career path guidance.
  • Familiarity with reentry populations
  • Proficient in Microsoft Suite programs and familiar with case management software required.
  • Ability to create and deliver presentations and workshops.

    • Benefits - We know how important this is to you :

    Full-time employees are eligible on the 1st of the month following 60 days from your date of hire. We offer several medical plans that include both PPO and HMO’s, dental, vision, basic life insurance, voluntary life insurance, voluntary accident insurance, voluntary critical illness insurance, and voluntary hospital insurance. In addition, we offer “Will Preparation Services,” Employee Assistance Program, hearing discount program, worldwide travel assistance that includes emergency travel support services and identify theft assistance.

    Paid Time Off (PTO) :

    PTO Is based on your years of service, and you will receive eleven (11) paid holidays.

    401K Retirement Plan :

    Full-time employees that have completed 90 days of employment are eligible to participate in the plan. We provide employees with pre-taxed deferral contributions to your plan.

    Physical Requirements :

    Ability to lift and move boxes up to 40 pounds, Ability to sit at a computer for prolonged periods of time, Ability to work in a typical office environment, Flexible schedule required, , Ability to tolerate stress, While performing the duties of this job, the employee is regularly required to speak and interpret verbal communication, Ability to conduct tasks and successfully perform under critical deadlines, Manual dexterity to operate office equipment and examine documents, records, and files.

    HFP is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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    Case Manager • Las Vegas, NV, US